Global Account Manager II (Remote)Full time, Two Openings - United States (East coast with the ability to once monthly commute to NYC) or United Kingdom
In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.
What You'll Do- Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests
- Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition
- Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators
- Create and manage to budgets and financials (includes billing, payment & profitability)
- Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer
- Negotiate client contract terms and manage to all contractual terms
- Identify opportunities to use global technology tools and new processes
What You'll Bring- Extensive travel industry experience in account management
- Experience implementing and managing large market/ global clients
- Thorough knowledge of business travel management and travel industry technology
- Effective communication skills (oral, written & presentation) in English
- Experience managing cross functional work teams
- Ability to travel domestically & internationally on regular basis
What's in it for you - Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II, Media & Entertainment is between $108,000 and $127,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to shape what's next? Apply now! #LI-Remote
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