Amazon

Global Account Manager, AWS Retail/Restaurants/CPG

Amazon • $128K — $173K *
Nashville, TN 37211In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a customer-facing role at an enterprise level, ideally in a technology context
  • AWS Professional level certification or demonstrable ability to translate technical concepts for diverse audiences
  • Proven track record in leading transformative account strategies
  • Strong experience in driving discussions with senior executives about best practices and project risks
  • Ability to mentor and influence a broad range of stakeholders
  • Experience with problem-solving in a technology innovation context
  • Familiarity with competing cloud services like GCP and Azure.

Responsibilities

  • Act as a primary point of contact for C-suite executives within major retail accounts
  • Develop and manage key relationships to drive strategic business leadership
  • Implement comprehensive account strategies to earn customer acceptance
  • Coordinate with various AWS resources to support client interests
  • Champion customer satisfaction by engaging with AWS senior leadership for executive sponsorships
  • Facilitate executive business reviews
  • Direct team efforts to ensure the seamless service delivery and project deployment.

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • 401(k) matching contributions
  • Paid time off policies including parental leave
  • Mental Health Support and Employee Assistance Programs (EAP)
  • Flexible Spending Accounts (FSA)
  • Adoption and Surrogacy Reimbursement coverage
Full Job Description
AWS is seeking a world class sales professional to manage our global customer relationships with our largest retail companies in the world.

The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. You will define a CxO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews and maintain customer satisfaction.

Key job responsibilities

The GAM is responsible for teaming with the customer's C-suite to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM works with all appropriate AWS resources (Executives, Solutions Architects,Partners, Support, Service teams, and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

About the team

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

BASIC QUALIFICATIONS

- Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation

- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent

- AWS Professional level certification, or experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders

- Experience leading and influencing the data strategy of your team or organization

- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders

- Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations

- Competitive Knowledge: Understanding GCP and Azure

PREFERRED QUALIFICATIONS

- Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

- Experience in management of large, complex enterprise accounts or equivalent

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development

- Knowledge of AWS or technology as a service (IaaS, SaaS, PaaS)

- Experience working in a fast-paced and ambiguous environment, or experience communicating complex information and solutions to senior stakeholders and influencing decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 142,800.00 - 193,200.00 USD annually

USA, MA, Boston - 142,800.00 - 193,200.00 USD annually

USA, NY, New York - 157,100.00 - 212,600.00 USD annually

USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually

USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually

USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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