Jones Lang LaSalle Incorporated

Global Account Director

Jones Lang LaSalle Incorporated$225K — $275K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in executive roles within Commercial Real Estate, covering diverse services.
  • Extensive experience in outsourcing solutions for Fortune 500 companies.
  • Proven track record in hiring and leading large teams (100+ members).
  • Strong financial management skills, including budget and P&L oversight.
  • Bachelor's degree required; MBA or equivalent preferred.

Responsibilities

  • Develop and implement a strategic account plan for client retention and growth.
  • Drive expansion of services across Integrated Facility Management and related sectors.
  • Cultivate strong relationships with stakeholders for exceptional service delivery.
  • Oversee integration of technology platforms within service operations and compliance.
  • Align global strategies with client needs, focusing on cost optimization and standards.
  • Hire and develop high-performing teams, fostering engagement and career growth.
  • Present commercial plans highlighting key objectives and potential revenue streams.

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive medical, dental, and vision insurance
  • 100% paid parental leave
  • Generous paid time off and holiday schedule
  • Early pay access through Daily Pay
Full Job Description
The Opportunity

The Global Account Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long-term relationship. This executive leader anticipates client needs and delivers to exceed the key performance indicators within the contract and builds financial plans while striving to maximize revenue and profitability. The Account Director builds and sustains high-performing teams which not only deliver operational excellence but keep employees engaged and thriving. In conjunction with the Work Dynamics leadership team, the Account Director understands the firm's strategy and goals and can translate those into business opportunities. This is the top leadership role on the account.

Primary Responsibilities:

Exceeding Client Expectations
  • Create an account plan which ensures alignment of objectives, drives results and helps to secure a future with no-bid contract renewals
  • Drive account growth by articulating our value proposition and ensuring expansion of services provided across Integrated Facility Management (IFM), Property and Development Services (PDS), lease administration, and subtenant management
  • Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery
  • Serves as the primary relationship owner between the firm and its strategic client, cultivating a long-term, mutually beneficial business to business partnership across a breadth of services
  • Leads evaluation and integration of complex technology platforms across service delivery and workforce management systems, partnering with client and internal technical teams to manage risk and ensure compliance
  • Drives global alignment across JLL and client stakeholders on major strategic decisions, including cost optimization initiatives and the development of consistent operating standards


Building High-Performance Teams
  • Ensure highest qualified candidate is hired for all roles on the account
  • Build actionable and measurable career development plans for all direct reports
  • Lead organizational transformation initiatives, guiding teams and stakeholders through structural or operating-model change to improve performance and service delivery
  • Advance the firm's diversity and inclusion priorities with purposeful and focused talent planning


Achieving Financial Results and Contributing to Firm's Revenue Growth
  • Present an annual commercial plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans
  • Proactively manage the account budget and identify opportunities to generate additional revenue
  • Mitigate risk for the firm by ensuring Accounts Receivable is maintained below 60 days payable


Attributes
  • Exemplary executive presence - has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients
  • Strategic mindset - able to see the big picture and future direction of the business, then translate that into achievable new business development opportunities
  • Financially astute - commercially oriented, with strong financial acumen
  • Results driven - takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity
  • Obsessed with customer habits and the data derived from those behaviors; keenly aware of trends within our industry
  • Commercially astute: quickly recognizes the different levers to pull to drive growth and increase productivity
  • Transformational leadership - leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth
  • Culture-builder, skilled in forming new teams and establishing a common purpose aligned to our client's behavioral style
  • Detail-oriented, able to dive deep when required, understanding and explaining issues fully in order to find and agree solutions
  • Truly global leader with the ability to drive consistency across regions while allowing local diversity to flourish as needed, comfortable and experienced with large, complex and matrixed organizations. Adept at managing across contractual and functional seams, ensuring diverse scopes are executed in harmony and enabling growth


Requirements
  • Seasoned leader with 10+ years of Commercial Real Estate executive leadership experience across multiple service lines, including facility management, property and development services, portfolio services, lease administration, and/or subtenant management
  • Proven capabilities in developing outsourced solutions for global, Fortune 500 companies across Integrated Facility Management, Property and Development Services, and portfolio management
  • Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment (preferably outsourced)
  • Has proactively managed a budget and P&L
  • Bachelor's degree with a broad range of business experience; MBA or post-graduate studies preferred


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

225,000.00 - 275,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Austin, TX, Chicago, IL, New York, NY, San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

Similar Jobs

More Jobs at Jones Lang LaSalle Incorporated

More Real Estate & Construction Jobs

Find similar Global Account Director jobs: