Strong communication skills for interaction with staff and customers
Professional appearance and strong work ethic
Excellent organizational and follow-up skills
Ability to thrive in a fast-paced environment
Responsibilities
Greet and assist guests entering the dealership showroom or sales lot
Facilitate test drives and ensure proper identification is obtained
Deliver vehicles, explaining features, warranty, and paperwork to customers
Maintain confidential customer data in the Dealership Management System
Complete sales orders and process paperwork per dealership policies
Introduce customers to Sales Managers for additional engagement
Schedule test drive and vehicle delivery appointments
Foster a collaborative and positive work environment within the team
Benefits
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and Flexible Spending Account
Tuition Reimbursement
Accrued Paid Time Off
Discounts on Vehicles, Services, and Parts
Supplemental Insurance options available
Full Job Description
Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $42,000- $120,000
As a Salesperson, you're one of the most important team members at Norm Reeves Genesis. You're the most critical point of contact for our sales department and will create a super experience. You will handle all in person guests with vehicle purchases in the show room and sales lot. You will strive to increase customer retention by providing genuine service and fully explaining product performance and the benefits to each guest.
We're looking for a team player with an outgoing, customer-service approach to daily responsibilities. This is a great entry point for a career with us, for someone who already has customer service or a general sales background (like electronics, appliances, real estate, B2B, marketing, etc.)
What You'll Do:
Greet and offer tailored assistance to guests who enter the dealership showroom or sales lot
Offer test drives and obtain proper identification from all prospects prior to the drive
Deliver vehicles to customers and ensuring that the customer understands the vehicle's operating features, warranty, and paperwork
Maintain confidential customer information on a Dealership Management System.
Assist in writing complete sales orders and processes paperwork in accordance to the dealership's policies and procedures
Introduce customers to the Sales Managers for an opportunity to meet with management
Schedule appointments with interested buyers for test drives and delivery of vehicles
Drive yourself and the team to maintain a super work environment and get better every day
What You'll Need:
Full-time availability. You'll also need to be at least 18 years old
A valid driver's license and acceptable driving record
Strong communication skills with both Norm Reeves staff and guests
A professional appearance and work ethic
Excellent organizational and follow up skills
Ability to multi-task in a fast-paced environment
What We Offer:
Medical, Dental, Vision, and Complimentary Life Insurance
