Job Description:Position SummaryThe People Operations Generalist plays a critical role in how culture shows up in everyday interactions with team members, reinforcing care for people and the business through consistent follow-through, responsiveness, and attention to detail.
Owns the execution of People processes and shapes how those processes are experienced by team members and leaders across teams, functions and locations. Ensures onboarding, offboarding, and core workflows run smoothly, accurately, and with clarity in moments that matter most to team members.
Serves as a trusted point of contact for questions, support, and guidance, building strong, trusted relationships through reliability, accessibility, and clear communication.
Brings People programs to life through on-site implementation by supporting rollout and adoption of strategic key initiatives, translating established frameworks into practical application and ensuring their success. Observes how processes and programs are experienced in real time, identifying patterns, gaps, and opportunities to improve.
Strengthens alignment between how People practices are designed and how they are experienced across the organization.
Key ResponsibilitiesPeople Operations Execution- Execute onboarding and offboarding processes across teams and locations, ensuring a smooth, well-coordinated experience.
- Manage Workday transactions and workflow execution with accuracy and attention to detail.
- Maintain team member records, documentation, and compliance requirements in alignment with established standards.
- Respond to team member and leader inquiries, providing clear, timely, and practical guidance on policies and processes.
- Support administrative People processes such as reimbursements and expense-related coordination in alignment with established practices.
- Support recruiting coordination, including opening requisitions, coordinating with recruiting teams, and assisting with interview scheduling or participation for front-line roles.
- Support visa and work authorization processes in partnership with corporate teams, ensuring documentation and tracking are maintained.
- Support site safety processes, including incident documentation, workers' compensation coordination, OSHA recordkeeping, and partnership with site leaders to support return-to-work and compliance requirements
- Coordinate required trainings, including scheduling, tracking completion, and maintaining training documentation and certifications in alignment with compliance and system requirements.
- Support accurate application of pay practices by identifying and escalating questions related to job classification, timekeeping, or overtime eligibility in partnership with People Business Partners and Shared Services.
Employee Relations Intake & Coordination- Manage intake and processing of employee relations questions and concerns with professionalism and discretion. Gather relevant information and documentation to support next steps.
- Conduct initial fact-finding and support investigations, gathering statements, documentation, and relevant information to inform next steps.
- Support performance management processes, including coordination of performance improvement plans (PIPs), ensuring clear documentation, adherence to timelines, and consistent application of process.
- Conduct exit interviews, capturing themes and insights to support continuous improvement.
- Coordinate required trainings at the site level, including scheduling, tracking completion, and maintaining training documentation and certifications in alignment with compliance and system requirements.
- Route and escalate complex cases appropriately in partnership with People Business Partners.
Process Consistency & Experience- Ensure consistent application of policies and procedures across teams and locations.
- Reinforce clear communication and strong follow-through in all team member interactions.
- Identify gaps or breakdowns in execution and support resolution.
- Support implementation of new processes and updates, helping drive consistency and adoption.
Program Rollout & Insight- Support rollout and adoption of strategic initiatives, ensuring effective implementation in day-to-day operations.
- Observe how team members and leaders experience People processes and programs, identifying patterns and opportunities for improvement.
- Share insights and feedback with People Business Partners and People teams to strengthen processes, programs, and overall experience.
- Coordinate and deliver site-level People communications, including new hire announcements, organizational updates, and People-related content for meetings and town halls
- Support site-level engagement, wellbeing, and recognition activities in partnership with leaders and culture committees.
Qualifications & Experience- 3-6 years of experience in Generalist, HR, or similar role.
- Strong working knowledge of People processes, systems, and workflows.
- Ability to manage multiple priorities while maintaining accuracy and responsiveness.
- Experience supporting employee relations intake or coordination preferred.
- Familiarity with Workday or similar HR systems.
- Flexibility to take on evolving responsibilities in response to strategic priorities and business needs
- Bachelor's degree in HR, Business, or related field, or equivalent years of experience.
Physical Demands (Essential Functions)- Primarily office-based with regular interaction on the manufacturing floor.
- Ability to sit or stand and work at a desk or workstation for extended periods,
- Ability to use a computer, keyboard, mouse, and phone for prolonged periods of time.
- Ability to read information on screens, documents, and presentations and to communicate verbally and in writing.
- Ability to work in a variety of environments, including office settings and manufacturing plants.
- May require occasional extended hours to support critical production or delivery milestones.
The approximate pay range for this position is $80K -$105K (DOE). Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. 
