Job DescriptionMaguire Chrysler Dodge Jeep Ram of Syracuse is looking for an experienced, highly motivated General Sales Manager to lead our sales team and drive dealership performance.We are seeking a proven automotive leader with a strong track record of success in new and pre-owned vehicle sales, inventory management, profitability, and team development.
The ideal candidate is a hands-on leader who knows how to motivate a team, develop sales managers, maximize opportunities, and create a culture of accountability and success.
This is an excellent opportunity for an experienced GSM who is ready to take ownership of a high-volume sales operation and play a key role in the continued growth of our dealership.
Key ResponsibilitiesSales Leadership & Performance- Oversee all daily operations of the new and pre-owned vehicle sales departments.
- Lead, coach, mentor, and hold sales managers and sales consultants accountable for performance.
- Develop and execute strategies to achieve monthly sales volume, gross profit, and customer satisfaction objectives.
- Monitor daily sales activity, closing ratios, lead management, and CRM performance.
- Ensure consistent execution of dealership sales processes and best practices.
- Maintain an active presence on the showroom floor, assisting managers and sales consultants when needed.
Inventory Management & Profitability- Oversee new and pre-owned vehicle inventory, including appraisals, acquisitions, pricing, and merchandising.
- Monitor inventory aging, market conditions, and turn rates to maximize profitability.
- Develop strategies to reduce aged inventory and improve inventory efficiency.
- Manage vehicle pricing and deal structures while maintaining competitive market positioning.
- Analyze sales performance, gross profit, and inventory reports to identify opportunities for improvement.
Team Development & Accountability- Recruit, hire, train, and develop sales managers and sales consultants.
- Conduct regular sales meetings, training sessions, and performance reviews.
- Establish clear expectations and measurable performance standards.
- Foster a positive, professional, and competitive team environment.
- Identify opportunities for employee development and advancement.
Customer Experience & Dealership Operations- Ensure a professional, transparent, and customer-focused sales experience.
- Resolve escalated customer concerns promptly and effectively.
- Work closely with the Finance & Insurance department to maximize dealership profitability and maintain a seamless customer experience.
- Collaborate with the General Manager and other department leaders to improve dealership operations.
- Ensure compliance with dealership policies, manufacturer requirements, and applicable state and federal regulations.
QualificationsRequired:- Proven automotive sales management experience in a franchised dealership.
- Strong knowledge of new and pre-owned vehicle sales operations.
- Demonstrated success achieving sales volume and gross profit objectives.
- Excellent leadership, coaching, communication, and organizational skills.
- Strong understanding of vehicle appraisals, inventory management, and dealership financial performance.
- Experience with automotive CRM and dealership management systems.
- Ability to thrive in a fast-paced, results-driven environment.
- Valid driver's license.
Preferred:- Previous General Sales Manager experience.
- Experience managing a high-volume automotive dealership.
- CDJR or domestic franchise dealership experience.
- Proven ability to recruit, develop, and retain successful sales teams.
Compensation & Benefits- Competitive compensation package: $175,000-$200,000+ annually, based on performance.
- Base salary plus performance-based bonus opportunities.
- Medical, dental, and vision insurance, subject to plan eligibility.
- Paid time off.
- Employee vehicle purchase opportunities, subject to company policy.
- Professional development and advancement opportunities.
- Support from an established automotive dealer group.
