General Sales Manager

POSITION SUMMARY:

Assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers.  Fulfils responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department’s break-even data. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers.
• Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments. 
• Meets with Sales Managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
• Works with General Manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly. 
• Establishes standards for displaying, merchandising and maintaining new and used vehicles.
• Establishes procedures for quick disposal of overage vehicles. 
• Meets with the General Manager to review monthly forecasts, commission sheets, productivity reports and the profit performance of each department as a whole and each salesperson individually.
• Studies local market conditions, demographics and past sales history.  Makes recommendations to the General Manager regarding short- and long range advertising plans, sales promotions, staffing needs, lease promotions and compensation plan.
• Creates systems that ensure ongoing sales training, including weekly sales meetings.  
• Other projects assigned as deemed necessary by General Manager.

EDUCATION, EXPERIENCE, AND SPECIALIZED TRAINING REQUIREMENTS:

College degree is preferred or equivalent work experience considered.  Must be proficient in Microsoft Office, MS Word, Excel and other computer applications.  Must be well organized, able to establish priorities and handle a variety of projects and functions simultaneously with minimum supervision.  Should have the ability to compose letters and initiate correspondence independently.  Excellent typing and telephone skills.  Must possess strong interpersonal and excellent verbal communication skills.  10 plus years dealership experience in leadership capacity is preferred.

PHYSICAL DEMANDS:

Position requires occasional walking and standing with light (1-10lbs.) carrying, lifting, pushing or pulling.  The position is a mostly sedentary and requires the employee to have close visual acuity to perform job requirements.  The position requires frequent talking, hearing and repetitive motion with the hands, wrists and/or fingers.   This position is located within an office environment and is not substantially exposed to adverse environmental conditions.