General Manager

Qualifications

• 3+ years of hotel management experience, preferably in select-service or airport hotels
• Proven passion for customer service with strong guest satisfaction scores
• Experience with airport hotels, shuttle operations, and group/tour bus business is advantageous
• Knowledge of hotel P&Ls, budgeting, revenue management, and labor control
• Familiarity with Wyndham/La Quinta brand standards and PMS systems is preferred
• Strong leadership and communication skills for hiring, training, and motivating teams
• Flexible schedule to accommodate early mornings, evenings, weekends, and holidays
• Valid driver's license required

Responsibilities

• Lead daily operations of a busy airport hotel with a focus on guest satisfaction
• Manage a 24/7 airport shuttle service to ensure timely transportation for guests
• Coordinate group and tour bus arrivals to maintain smooth operations
• Develop and implement strategies to enhance guest experiences and satisfaction
• Oversee budgeting, revenue management, and labor control for optimal financial performance
• Hire, train, and motivate front-line staff to deliver exceptional service
• Ensure compliance with brand standards and operational procedures

Benefits

• Opportunity to lead a dynamic team in a fast-paced environment
• Engagement with diverse guest demographics, including airline crews and business travelers
• Hands-on role with direct impact on guest experiences
• Potential for career advancement within a major hotel brand
• Flexible scheduling to accommodate personal commitments