Excellent organization, time management, and multi-tasking skills
Strong written and oral communication skills
Proficient in Google Workspace and Microsoft Office
Ability to work independently and collaboratively
Preferred: Licensed Class B driver with air brakes endorsement
Preferred: Bachelor's degree or equivalent experience
Responsibilities
Supervise daily activities of drivers and implement standard operating procedures
Serve as primary contact for clients, attending meetings and calls
Make logistical staffing decisions and communicate effectively with the team
Hire and train new drivers, fostering their development
Ensure compliance with company policies and procedures
Monitor vehicle maintenance issues and coordinate with vendors
Analyze ridership data to propose route adjustments
Benefits
Exceptional Medical, Dental, Vision, and Life Insurance
Competitive compensation packages
401(k) with 4% employer match
Commuter Benefits
Employee Assistance Program (EAP)
Unlimited PTO and paid holidays
On-the-job training and internal growth opportunities
Full Job Description
Job Description:
The General Manager will report to the COO and is responsible for managing and developing team members and formulating and executing account strategy. Additionally, this role will require a thoughtful leader and confident decision maker with ability to measure and monitor performance.
Duties and Responsibilities:
Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
Be the main point of contact for our client and attend meetings and conference calls as needed.
Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)
Hire (interviews, road tests, etc.), train and develop new drivers.
Ensure compliance with all company policies.
Report and follow up on any maintenance issues with vendor.
Review documentation to ensure all required onsite records, reports, and inspections (pre/post-trip) are complete, accurate and submitted per established procedures.
Reinforce safety awareness in a manner that promotes cooperation and improved morale.
Conducts work area inspections and assists in all accident/injury/vehicle damage investigations.
Analyze and interpret ridership numbers and suggest route changes accordingly.
Attend weekly client meetings; listen to feedback from client and their employees and react accordingly.
Additional duties and responsibilities may apply.
Skills Required and Physical Demands:
Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels)
Excellent written and oral communication and interpersonal skills
Working knowledge of Google Workspace and Microsoft Office
Ability to work independently and as part of team
Additional skills and physical demands may apply
Education and Qualifications:
Hard Requirements
5+ years' experience Operations Management
Preferred Requirements
Licensed Class B driver (Passenger and Air brakes endorsement).
Bachelor's degree or equivalent.
Work experience in public or private alternative transportation demand management (TDM)
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
