As a Hotel General Manager, you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation, including management of: general property performance, as well as food & beverage operations, sales and marketing strategy, profitability, revenue generation, and human resources activities. This will involve leading your team in the development, and implementation of property-wide strategies with the overall goal of meeting or exceeding guest expectations and delivering a return on investment to both Marriott and company ownership.
Duties and Responsibilities:
- Providing timely real-time feedback to management, and hourly associates on service and operational standards.
- Creating, and supporting clear lines of responsibility for the management team, including coverage and oversight throughout the day.
- Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins.
- Working with the Regional Sales office (RSO) to implement a sales strategy for the property (e.g., goal setting, setting rates, etc.).
- Working with Market Sales to establish property sales strategy, goals, and action plans.
- Developing innovative means for capturing new streams of revenue through property amenities.
- Measuring, analyzing, and communicating property performance using a variety of financial/non-financial data including controllable costs, sales, revenue, guest satisfaction, and associate engagement data.
- Managing the relationship with the revenue management team (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc.).
- Conducting day-to-day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation, and approval of hiring requisitions, movement of subordinates through phases of performance management cycle).
- Ensuring ongoing development of managers (e.g., one on one coaching, etc.).
- Actively recruiting and hiring qualified associates.
- Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement.
- Performing additional duties, as required.
- Required to conduct and follow CDC Guidelines and brand cleaning standards due to COVID-19.
Position Experience and Requirements:
- We are looking for a Hotel General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality.
- It is important that you can effectively manage P&L and financials to ensure your location's continued profitability.
- You should also display excellent verbal and written communication and interpersonal skills as well as strong customer-service and marketing abilities.
- Associates degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor's degree, a plus.
- (4) Four years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- Valid Driver's License.
- Experience in implementing payroll and inventory cost controls.
- Strong sales and marketing abilities.
- Seeking individual with Marriott experience.
- Salary is negotiable and based on experience.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Work Location: In person
