KONE US

General Manager, Service & Solutions

KONE US$167K — $219K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 7+ years of related industry experience in lieu of degree
  • Proven leadership experience in managing a union-represented workforce
  • Expertise in service operations and consultative selling
  • Strong financial acumen with experience in budget management
  • Commitment to fostering a safety culture

Responsibilities

  • Drive service business operations in the Greater Toronto Area
  • Execute and oversee annual business plans and budgets
  • Enhance customer satisfaction through solution-oriented service
  • Cultivate team development through coaching and reinforcement
  • Promote safety and quality standards within the team

Benefits

  • Flexible work schedule
  • Opportunities for professional growth and development
  • Comprehensive health insurance plans including medical, dental, and vision
  • 401K with employer match and contributions
  • Paid Time Off and Holidays
  • Tuition Reimbursement and Commuter Benefits
Full Job Description
Job Overview

Are you ready to make your next career move to join our team and manage your own local service business as our General Manager - Services & Solutions for KONE Greater Toronto Area?
  • Do you enjoy executing and owning an annual business plan and working with a budget?
  • Does working with your customers and focusing on solutions for them motivate you?
  • Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy?
  • Are you committed to promoting a safety culture in your branch?
  • Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our General Manager - Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring progressive and successful leadership experience with relevant service expertise in a consultative selling environment as well as leading a union-represented workforce. You will use the knowledge gained through your bachelor's degree, or 7+ years of experience in a related industry in lieu of a bachelor's degree.

Just some of our many benefits include:
  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits


Annual Base Pay Range:

The hiring range for this role is $167,400 - $219,765. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 25% Target Incentive (60/40) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

About KONE US

KONE Corporation is a global leader in the elevator and escalator industry. Founded in 1910, KONE has been committed to improving the flow of urban life for over a century. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE is headquartered in Helsinki, Finland, and has over 60,000 employees across 60 countries.
Learn more about KONE US
Size
5,500 employees
Industry
Founded
1910

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