Bachelor's degree or culinary school certification
5-7 years' experience as a Senior Living General Manager
Proficiency in Microsoft Office Suite
ServSafe Certification
Choke Safety Certification
Allergen Awareness Certification (MA)
Responsibilities
Oversee daily operations and manage performance of unit
Direct menu writing and food production with culinary team
Maintain client and vendor relationships
Manage payroll, financials, and budgetary compliance
Ensure safety and proper food handling practices are maintained
Facilitate recruitment and staff scheduling
Promote superior customer service and team collaboration
Benefits
Generous compensation and benefits package
Health, dental, and vision insurance
Company-paid life insurance
401(k) savings plan
Paid time off for vacation, holidays, and sick time
Employee Assistance Program (EAP)
Opportunities for career growth
Various employee perks and rewards
Full Job Description
Job Details
Position: General Manager
Location: Remote(Must Reside in MD, DE, VA, WV, or D.C.)
Hours: Full Time
Pay Frequency: Weekly - Direct Deposit
What We Offer You:
Generous Compensation & Benefits Package
Health, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Savings Plan
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Various Employee Perks and Rewards
General Manager Summary
The General Manager reports to the Executive Vice President and is responsible for managing the daily operations of the unit. The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff.
General Manager Essential Functions
Culinary:
Responsible for directing and assisting the Chef Manager and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation
Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met
Oversight of all aspects of catering operations including assisting the catering team as needed
The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs
Operations:
Responsible for maintaining vendor and client relationships
Responsible for the oversight of supplies, equipment and work areas
Arrange for all equipment purchases and repairs
Work closely with the Chef regarding the purchasing of all food or other supplies as needed
Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services
Responsible for all essential functions of payroll processing and other financials
Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained
Financial:
Manage department controllable expenses and adhere to budgetary guidelines.
Ability to generate financial reports and P&L analysis and reporting
Develop operational forecasts and manage all unit accounting functions
Oversight of inventory management and updating price fluctuation
People:
Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement
Manage and motivate employees through continuous communication and encouragement
Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service
Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers
Skills and Aptitude:
Excellent verbal and written communication skills
Customer/Client Focus
Problem Solving/Analysis - think outside of the box mentality
Leadership and development - mentor
Team Oriented and team builder
Project Management
Ability to lift/pull 40 pounds
Required Education and Experience:
Bachelor's degree, culinary school certificate or degree or equivalent combination of education and experience
5 - 7 years' experience in a Senior Living General Manager Role
