General Manager

Qualifications

• Minimum 3 years managing a shuttle program in transit operations.
• Understanding of dispatch, scheduling, and driver recruitment.
• Knowledge of safety regulations, including DOT and FTA compliance.
• Proficient in MS Office with strong analytical skills.
• Excellent written and verbal communication skills.

Responsibilities

• Manage customer relations through direct contact and outreach.
• Monitor schedule adherence and conduct ride checks for compliance.
• Identify, train, and mentor staff at operating locations.
• Communicate effectively with staff and support teams frequently.
• Conduct ongoing inspections to ensure performance standards.
• Oversee fleet maintenance and ensure availability for service.
• Ensure compliance with safety and training programs.

Benefits

• Opportunity for professional growth in transportation management.
• Involvement in critical decision-making and operational efficiency.
• Dynamic work environment with emphasis on teamwork and communication.
• Direct impact on improving university shuttle operations and client satisfaction.