Minimum 3 years experience managing multimode fixed route and paratransit operations.
Expertise in negotiations and expense management.
Understanding of dispatch, scheduling, driver recruitment, and DOT/FTA compliance.
Proficient in MS Office with strong analytical and communication skills.
Familiarity with scheduling software and Windows operating systems.
Experience with Via Technologies, Swiftly, and REMIX preferred.
Responsibilities
Manage customer relations through proactive outreach and direct contact.
Recruit, train, and mentor operational staff.
Communicate effectively with team members and staff.
Oversee compliance with safety and training programs.
Conduct regular audits of departmental operations.
Review operational metrics and financial reports regularly.
Develop action plans to address operational and safety exceptions.
Benefits
Comprehensive training programs for staff development.
Supportive company culture focused on employee engagement.
Opportunities for professional development and career advancement.
Full Job Description
Overview
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Responsibilities
MV Transportation is seeking a General Managerwith multimode experience who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures
Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Attend board and committee meetings.
Scale of operation is 20,000 revenue hours, Fleet of 25, team of 20 people.
Qualifications
Talent Requirements:
Must have a minimum of (3) three years of comprehensive experience in a small to medium size multimode fixed route and paratransit operation environment with knowledge of scheduling software.
Must have negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Familiar with windows-based computer operating systems and Microsoft Office packages.
Strong analytical skills and organizational skills.
Working knowledge with Via Technologies, Swiftly and REMIX is a plus.
Starting salary range: $110,000 - $130,000
About MV Transportation, Inc
MV Transportation, Inc. is a privately held transportation contracting firm based in Dallas, Texas. The company was founded in 1975 by husband and wife team Alex and Feysan Lodde. MV Transportation provides paratransit, fixed-route, shuttle, and school bus services to cities and counties throughout the United States and Canada. The company operates a fleet of over 15,000 vehicles and employs over 20,000 people. MV Transportation is committed to providing safe, reliable, and efficient transportation services to its customers.
