General Manager

M&K Truck Centers

$100K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in a commercial truck dealership or related industry.
  • Strong knowledge of heavy-duty and medium-duty truck operations.
  • Proven track record in managing P&L and driving operational growth.
  • Experience in developing high-performing teams across multiple departments.
  • Excellent leadership, communication, and problem-solving abilities.
  • Proficiency in Microsoft Office and dealership management systems.
  • Bachelor's degree preferred.

Responsibilities

  • Lead all operations at the branch, including Sales, Service, Parts, and Administration.
  • Drive revenue growth and achieve branch performance goals.
  • Manage departmental performance using KPIs and financial metrics.
  • Develop annual business plans and strategic growth initiatives.
  • Coach and mentor department managers and leadership staff.
  • Ensure exceptional customer service and maintain customer relationships.
  • Identify and implement operational improvements for efficiency.

Benefits

  • Performance-based bonus opportunity.
  • Employee Stock Ownership Plan (ESOP).
  • Medical, Dental, and Vision Insurance.
  • 401(k) with company benefits.
  • Paid vacation and holidays.
  • Ongoing leadership development and training.
  • Opportunity to lead an established and growing operation.
Full Job Description
We are looking for a General Manager to join our growing team.

Are you an experienced dealership leader with a strong background in commercial trucks, sales, service, and parts operations? We are seeking a results-driven General Manager to lead overall branch performance, drive profitability, and develop high-performing teams.

This is an excellent opportunity for a proven leader who thrives in a fast-paced environment and is passionate about operational excellence, customer satisfaction, and business growth.

What You'll Do
  • Lead all branch operations, including Sales, Service, Parts, and Administration.
  • Drive revenue growth, profitability, and achievement of branch goals.
  • Manage departmental performance through established KPIs and financial metrics.
  • Develop annual business plans, budgets, and strategic growth initiatives.
  • Coach, mentor, and develop department managers and leadership staff.
  • Ensure exceptional customer service and maintain strong customer relationships.
  • Resolve customer concerns and support continuous improvement initiatives.
  • Monitor branch financial performance, including profit and loss accountability.
  • Ensure compliance with company policies, safety standards, DOT regulations, and industry requirements.
  • Identify opportunities for operational improvements and increased efficiency.


Qualifications
  • 5+ years of leadership experience in a commercial truck dealership, heavy equipment dealership, or related transportation industry.
  • Strong knowledge of heavy-duty and medium-duty truck sales, service, parts, and dealership operations.
  • Demonstrated success managing budgets, P&L performance, and operational growth.
  • Experience leading multiple departments and developing high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Proficiency with Microsoft Office and dealership management systems.
  • Bachelor's degree preferred but not required.


Preferred Experience
  • Commercial truck dealership management
  • Multi-department operations leadership
  • Fixed operations management
  • Sales management and business development
  • Financial planning and budgeting
  • Customer relationship management

What We Offer:
  • Competitive base salary
  • Performance-based bonus opportunity
  • Employee Stock Ownership Plan (ESOP)
  • Medical, Dental, and Vision Insurance
  • 401(k) with company benefits
  • Paid vacation and holidays
  • Ongoing leadership development and training
  • Opportunity to lead an established and growing operation

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