We are seeking an experienced and results-driven General Manager to lead a high-performing warehouse and distribution facility. This role is ideal for a strategic leader who thrives in fast-paced environments, excels at developing teams, and is passionate about delivering exceptional customer service while driving operational excellence.
As the GM, you will have full responsibility for facility performance, including safety, customer satisfaction, financial results, workforce development, and continuous improvement initiatives. You will play a critical role in optimizing operations, growing customer relationships, and creating a culture of accountability, engagement, and success.
What You'll DoLead and Develop High-Performing Teams
- Recruit, coach, mentor, and develop warehouse leaders and frontline employees to build an engaged, high-performing workforce.
- Foster a culture of safety, accountability, collaboration, and continuous improvement.
- Provide ongoing performance feedback and create development opportunities that support individual and team growth.
Drive Operational Excellence
- Lead day-to-day facility operations while ensuring compliance with all company policies, food safety requirements, and regulatory standards.
- Deliver key operational and financial performance metrics, including productivity, labor management, service levels, and profitability.
- Analyze operational performance, identify opportunities for improvement, and implement sustainable solutions that enhance efficiency and customer satisfaction.
- Ensure the safe, accurate, and efficient receipt, storage, handling, and distribution of products.
Own Financial and Business Performance
- Manage facility budgets, operating expenses, capital investments, equipment utilization, and space optimization to achieve business objectives.
- Monitor performance against established KPIs and develop action plans to exceed operational and financial targets.
- Drive cost-effective decision-making while maintaining exceptional service and quality standards.
Partner with Customers and Grow the Business
- Build strong relationships with existing customers while delivering best-in-class service and operational support.
- Collaborate with Sales leadership to support business development activities, including prospecting, solution design, rate development, contract negotiations, and customer onboarding.
- Serve as a trusted partner to customers by identifying opportunities to enhance service, improve operations, and support long-term growth.
Champion Continuous Improvement
- Lead Lean, Six Sigma, and other process improvement initiatives that improve efficiency, reduce waste, and enhance operational performance.
- Leverage data, analytics, and warehouse management systems to drive informed business decisions.
- Promote innovation and best practices across facility operations.
What We're Looking ForRequired Qualifications- Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field; equivalent experience will also be considered.
- 4+ years of leadership experience in warehouse operations, distribution, logistics, supply chain, or a related operational environment.
- Proven success managing facility performance, budgets, operational KPIs, and continuous improvement initiatives.
- Demonstrated experience leading, developing, and motivating teams in a fast-paced operational setting.
- Strong experience with Warehouse Management Systems (WMS) and operational technologies.
- Working knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
- Strong analytical, problem-solving, and decision-making skills with the ability to navigate ambiguity and drive results.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Proficiency with Microsoft Office and data-driven performance management tools.
- Ability to travel up to 25% as business needs require.
Physical & Environmental Requirements- Ability to work in temperature-controlled environments, including freezer conditions as low as -20°F (-25°C) and dry storage conditions up to 100°F (37°C), while wearing company-provided PPE and freezer gear.
- Ability to lift up to 40 pounds (18 kg), depending on facility requirements.
- Ability to work safely and effectively in industrial environments with varying noise levels.
Pay Range:$108,900.00 - $195,900.00
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
