Proven experience as a General Manager or similar executive role.
Experience in planning and budgeting.
Knowledge of business processes (finance, HR, procurement, operations).
Strong analytical and problem-solving skills.
Excellent communication and organizational abilities.
Outstanding leadership qualities.
1-2 years in hotel or hospitality roles preferred.
Bachelor's degree preferred.
Responsibilities
Oversee daily operations of the lodging facility.
Design and implement strategies for business growth.
Manage budgets effectively and optimize expenses.
Establish policies and processes for the team.
Ensure team productivity and support professional development.
Lead recruitment and training efforts for staff.
Assess and enhance operational and financial performance.
Benefits
Comprehensive training programs for professional growth.
Opportunity to shape company policies and strategies.
Engagement with diverse guests and issues.
Stable work environment with a focus on safety regulations.
Potential for career advancement within the organization.
Full Job Description
Description
The Hotel General Manager is responsible for overseeing the successful operations of the lodging facility to ensure guest satisfaction and enhance the facility's reputation among travelers. Their duties include hiring and training employees, managing budgets for items like cleaning supplies, appliances, and furniture, and engaging with guests to resolve issues with their rooms.
Responsibilities • Oversee day-to-day operations • Design strategy and set goals for growth • Maintain budgets and optimize expenses • Set policies and processes • Ensure employees work productively and develop professionally • Oversee recruitment and training of new employees • Evaluate and improve operations and financial performance • Direct the employee assessment process • Prepare regular reports for upper management • Ensure staff follow health and safety regulations • Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)
Qualifications • Proven experience as a General Manager or similar executive role • Experience in planning and budgeting • Knowledge of business processes and functions (finance, HR, procurement, operations, etc.) • Strong analytical ability • Excellent communication skills • Outstanding organizational and leadership skills • Problem-solving aptitude • Hotel Experience: 1 year (Preferred) • Hospitality Experience: 1 year (Preferred) • Bachelor's (Preferred) • One location
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
