Summary:
The General Manager is responsible for the overall day-to-day management and performance of an assigned subsidiary of an Alaska Native Corporation. Reporting to the President of the Strategic Business Unit (SBU), the General Manager has full P&L responsibility for the subsidiary and is accountable for achieving approved revenue, profitability, operational, customer, safety, and workforce objectives.
The General Manager leads the execution of the subsidiary’s approved business plan and ensures effective delivery of products and services, efficient use of resources, cost control, customer satisfaction, and achievement of financial and operational targets. The role provides hands-on leadership of the subsidiary’s operations and management team and ensures the business operates in accordance with established corporate and SBU policies, procedures, budgets, and delegated authority.
The General Manager works closely with the SBU President and corporate shared services to resolve business issues, manage performance, support approved business initiatives, and ensure the subsidiary operates efficiently and contributes to the overall performance of the SBU.
Responsibilities
Essential Job Functions:
- P&L Management: Own the subsidiary’s full P&L, including revenue, gross margin, operating expenses, profitability, budgeting, forecasting, and cost management; take corrective action to achieve approved financial targets.
- Operational Management: Direct and oversee day-to-day operations, ensuring efficient, reliable, safe, and high-quality delivery of products and services while meeting established production, service, schedule, and performance requirements.
- Business Plan Execution: Design, develop, and execute the approved LLC business plan to achieve the objectives established by the SBU; translate goals into clear departmental expectations, work plans, performance measures, and accountability.
- Revenue & Customer Performance: Ensure achievement of approved revenue and customer objectives; maintain strong relationships with key customers and ensure the organization consistently meets contractual commitments, service expectations, and customer requirements.
- Cost & Resource Management: Manage labor, materials, equipment, facilities, and other operating resources to maximize productivity and profitability; identify and implement opportunities to reduce costs, improve utilization, and increase operational efficiency.
- Workforce Leadership: Lead and develop the subsidiary’s management team and workforce; establish clear expectations and accountability, address performance issues, support employee engagement and retention, and ensure appropriate staffing and succession plans.
- Safety, Quality & Compliance: Maintain a strong culture of safety, quality, compliance, and accountability; ensure operations comply with applicable laws, regulations, contractual requirements, corporate policies, and industry standards.
- Performance Management: Establish and monitor key financial and operational performance measures; regularly review results with management, identify variances, and implement corrective actions to improve performance.
- Risk Management: Identify and manage operational, financial, safety, contractual, personnel, and other business risks; ensure appropriate mitigation measures are implemented and material issues are promptly escalated to the SBU President.
- Delegated Authority & Governance: Manage the subsidiary within approved budgets, organizational structures, policies, procedures, and delegated authority; obtain required approvals for expenditures, commitments, personnel actions, contracts, and other matters outside assigned authority.
- Continuous Improvement: Improve operational processes, productivity, quality, service delivery, and cost efficiency through continuous improvement, effective use of technology, and disciplined management practices.
- Capital & Asset Management: Manage company equipment, facilities, inventory, and other assets to maximize utilization, reliability, and return; identify capital requirements and submit recommendations for expenditures requiring SBU or corporate approval.
- Corporate Collaboration: Work effectively with the SBU President and corporate shared services to resolve issues, support operations, and implement approved initiatives.
- Reporting & Accountability: Provide accurate and timely financial, operational, workforce, customer, safety, and risk reporting to the SBU President and maintain accountability for achieving approved business objectives.
- Alaska Native Corporation Mission: Conduct operations in a manner that supports the Corporation’s commitment to sustainable economic performance and long-term value for Alaska Native shareholders while reflecting the Corporation’s values and commitment to its employees, communities, and customers.
- Other Responsibilities: Perform other operational and management responsibilities as assigned by the SBU President or other authorized corporate leadership.
Qualifications
Necessary Skills and Knowledge:
- Strong P&L and financial management capabilities.
- Strong operational management and execution skills.
- Demonstrated ability to achieve financial and operational targets.
- Ability to analyze business performance, identify variances, and implement effective corrective actions.
- Strong understanding of budgeting, forecasting, cost control, productivity, and resource management.
- Ability to make sound decisions within established delegated authority and appropriately escalate matters outside assigned authority.
- Strong customer service and relationship management skills.
- Excellent communication, interpersonal, and team leadership skills.
- Ability to manage competing priorities and maintain accountability in a fast-paced operating environment.
- Strong understanding of safety, quality, compliance, risk management, and internal controls.
- Demonstrated ability to build accountable, high-performing management teams.
- Commitment to ethical leadership, operational excellence, accountability, and continuous improvement.
- Understanding and appreciation of Alaska Native Corporation structures, shareholder interests, and the Corporation’s economic and community responsibilities is preferred.
Minimum Qualifications:
- Bachelor’s degree in Business Administration, Management, Finance, Operations, or a related field; equivalent combination of education and experience may be considered.
- Ten or more years of progressively responsible management experience, including significant experience managing an operating business, business unit, or complex operation.
- Demonstrated experience with full or significant P&L responsibility and accountability for financial results.
- Proven ability to manage revenue, expenses, margins, cash flow, budgets, and operating performance.
- Demonstrated experience leading day-to-day operations and managing managers and professional-level employees.
- Experience in the relevant industry vertical strongly preferred.
- Experience working within an Alaska Native Corporation, Native organization, government contractor, or similarly structured organization is desirable.
Preferred Qualifications:
- Master’s degree in related field
- Ten (10) years of experience managing complex federal government contracts
Pay and Benefits
The salary range for this position is $172,500.00 - $217,800.00 annually.
