Proven leadership experience in automotive dealership management.
Previous experience as a General Manager or comparable senior role preferred.
Strong business acumen with financial analysis skills.
Demonstrated ability to develop and manage high-performing teams.
Track record of driving sales growth and enhancing customer experiences.
Excellent communication and organizational skills.
Experience with dealership management systems and CRM platforms.
Responsibilities
Lead daily operations across three dealership campuses.
Monitor financial performance and key performance indicators.
Recruit, coach, and retain talented management teams.
Implement sales strategies for new and pre-owned vehicles.
Enhance customer service and address escalated concerns.
Review performance reports and implement improvement plans.
Ensure compliance with laws and dealership procedures.
Build community relationships and support marketing initiatives.
Benefits
Competitive compensation package based on experience.
Comprehensive medical, dental, vision, and 401(k) benefits.
Paid time off and holiday pay.
Leadership development and professional training opportunities.
Opportunity to lead multiple campuses and impact business performance.
Collaborative environment with career growth potential.
Employee recognition programs and purchase benefits.
Full Job Description
Fox Motors is seeking an experienced, results-driven General Manager to lead operations across Fox Ford Cadillac, Fox Toyota Cadillac, and Fox Reed City. This is an exciting opportunity for an automotive leader who is passionate about developing people, driving business growth, and delivering remarkable customer experiences across multiple dealership campuses.
We are looking for a strategic, hands-on leader who understands dealership operations, builds strong management teams, and takes ownership of financial performance, employee engagement, and customer satisfaction.
WHAT YOU'LL DO
Lead Dealership Operations: Oversee daily operations across all three campuses, ensuring alignment with Fox Motors' business objectives, operating standards, and performance expectations.
Drive Financial Performance: Monitor dealership financial statements, budgets, forecasts, and key performance indicators (KPIs) to maximize profitability, control expenses, and achieve business goals.
Develop High-Performing Teams: Recruit, coach, mentor, and retain talented managers and team members. Establish clear expectations, support professional growth, and build a culture of accountability and collaboration.
Grow Sales Performance: Lead new and pre-owned vehicle sales strategies, monitor inventory and sales activity, and partner with department leaders to achieve sales targets and improve market performance.
Oversee Fixed Operations: Partner with Service and Parts leadership to improve productivity, customer retention, technician performance, departmental profitability, and operational efficiency.
Enhance the Customer Experience: Champion exceptional customer service across every campus, address escalated customer concerns, and implement strategies that strengthen customer satisfaction, loyalty, and retention.
Monitor Performance and Results: Review sales, gross profit, expense management, staffing, productivity, and customer satisfaction reports. Identify trends, address performance gaps, and implement improvement plans.
Ensure Compliance and Operational Excellence: Maintain compliance with applicable federal and Michigan laws, manufacturer requirements, company policies, safety standards, and dealership procedures.
Build Strong Community Relationships: Represent Fox Motors professionally within the local communities, support dealership marketing initiatives, and strengthen relationships with customers, business partners, and community organizations.
Collaborate Across Fox Motors: Work closely with regional leadership and corporate support teams to execute strategic initiatives, share best practices, and support the continued growth of the organization.
WHAT WE'RE LOOKING FOR
Proven leadership experience in automotive dealership management, with a strong understanding of dealership operations and financial performance.
Previous General Manager, General Sales Manager, or comparable senior automotive leadership experience preferred.
Strong business acumen, including experience analyzing financial statements, budgets, forecasts, and operational KPIs.
Demonstrated ability to develop leaders, coach employees, manage performance, and build high-performing teams.
A track record of driving sales growth, improving profitability, and delivering outstanding customer experiences.
Excellent communication, decision-making, problem-solving, and organizational skills.
Ability to lead multiple departments and prioritize competing business needs across multiple campuses.
Experience with dealership management systems (DMS), customer relationship management (CRM) platforms, and business reporting tools.
A commitment to integrity, teamwork, respect, enthusiasm, and continuous improvement.
Flexibility to work dealership hours, including evenings and weekends, as business needs require.
A bachelor's degree in Business, Management, or a related field is preferred; equivalent relevant experience will be considered.
WHAT'S IN IT FOR YOU
Competitive compensation package aligned with experience and performance.
Comprehensive benefits, including medical, dental, vision, and 401(k).
Paid time off and holiday pay.
Leadership development, professional training, and manufacturer education opportunities.
The opportunity to lead multiple dealership campuses and make a meaningful impact on business performance.
A collaborative leadership environment with opportunities for career growth and advancement.
Employee recognition programs and employee purchase benefits.
