Job Title: General ManagerLocation: Maryland and Delaware
Job Summary: The General Manager will oversee all operations of the dealership, ensuring exceptional customer service, maximizing profitability, and driving sales growth. This role requires a strategic leader with strong business acumen, excellent interpersonal skills, and a deep understanding of the automotive industry.
Key Responsibilities:- Sales and Revenue Generation:
- Develop and implement sales strategies to achieve dealership targets.
- Monitor sales performance and adjust tactics as necessary to meet goals.
2.
Operations Management:- Oversee daily operations, including sales, service, parts, and finance departments.
- Ensure compliance with all regulatory and safety standards.
3.
Financial Oversight:- Manage budgeting, forecasting, and financial reporting to maximize profitability.
- Analyze financial data and implement cost-control measures.
4.
Staff Leadership and Development: - Recruit, train, and mentor department managers and staff.
- Foster a positive workplace culture that encourages teamwork and professional growth.
5.
Customer Relationship Management: - Ensure the highest levels of customer satisfaction and resolve escalated issues.
- Build and maintain strong relationships with customers to encourage repeat business.
6.
Marketing and Community Engagement: - Develop marketing initiatives to attract and retain customers.
- Engage with the local community and represent the dealership at events.
7.
Performance Analysis: - Review performance metrics regularly to identify trends and areas for improvement.
- Utilize data to make informed decisions and implement best practices.
Qualifications:- Bachelor's degree in Business Administration, Automotive Management, or a related field.
- 5+ years of experience in automotive sales or management, with a proven track record of success.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- Proficiency in dealership management software and Microsoft Office Suite.
- Ability to analyze financial statements and make data-driven decisions.
- Must live Preston Core Values of Teamwork, Community, Urgency, Integrity, Attention to Detail, and Personal Growth.
- Be willing to travel for business as needed.
Benefits:- Competitive salary and performance-based bonuses.
- Year end Bonus
- Health, dental, and vision insurance.
- 401K match.
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases and services.
- Leadership training
- Potential growth
- NADA Academy
