General Manager

Job Position: General Manager Job Type: Full-Time Pay: WEEKLY PAY Payrate: $100k -$120k D.O.E General Manager Job Summary We are seeking a hands-on, onsite, General Manager to lead our location and take full ownership of daily operations, team performance, and overall facility success. This role is responsible for managing a diverse team, including team leaders, welders, drivers, fabricators, laborers, and service technicians, while ensuring efficient operations, strong safety practices, and high-quality customer service in a fast-paced environment. The General Manager will collaborate closely with Regional Manager to report on performance metrics, training, OSHA compliance, goals, and operational results. This position plays a key role in team development, scheduling, purchasing, vendor relations, and maintaining smooth day-to-day operations within a centralized multi-service facility. Primary Responsibilities & Duties • Elevated level of communication with customers regarding projects to ensure • quality service for day-to-day operations and improve operational efficiencies. • Ensure compliance with all customer contracts and service agreements. • Report daily and weekly operational updates to the Regional Manager. • Partner with the Regional Manager to review financial performance, including tracking metrics and monthly P&L. • Daily billing for completion of customer repairs and deliveries. • Intermediate knowledge of welding techniques and welding equipment. • Maintain accurate documentation of operations using company systems, applications, and reporting tools. • Facilitate cross-functional communication with intra-company departments including executive leadership, dispatch, accounting, HR, IT, and safety. • Oversee inventory management to include daily ready and repairable inventory levels. • Procurement responsibility to purchase and maintain daily and weekly supplies for operational needs. Having a strong level of connectivity to vendors. • Manage team scheduling, timekeeping, and team member training. • Responsible for all OSHA compliance standards and enforcing company safety policies and procedures. • Maintain a clean, organized, and safe work environment for all team members. • Be a leader, with the ability to coach, and develop team members professionally and to drive performance, and maintain a positive work environment. • Periodic travel may be required to meet business objectives. Qualifications & Skills • Proven experience in team management and leadership. • Strong interpersonal and communication skills, including active listening. • Welding, fabrication, and metal machinery experience required. • Mechanical and electrical knowledge preferred but not required. • Experience with scheduling, workforce planning, and goal execution. • Experience interviewing, hiring, and developing employees. • Ability to follow established processes and execute consistently. • Forklift certification (or ability to obtain). • Ability to work effectively in a fast-paced, high-pressure environment. • Strong problem-solving and conflict resolution skills. • Proficient in Microsoft Office (Excel, Word, Teams). • High school diploma or skilled-trade equivalent required. Physical Requirements • Ability to lift fifty (50) pounds on occasion. • Frequent standing, walking, bending, pushing, and pulling. • Ability to reach overhead and at or below shoulder level. Benefits: • Medical Insurance (Health Savings Account Option) • Dental Insurance • Vision Insurance • Health-Care Flexible Spending Account • Voluntary and Company-Paid Term Life/AD&D Insurance • 401(k) Savings Plan with Company match after one-year of service • Paid holidays, vacations, and sick days. • Voluntary Short-term and Long-Term Disability • Voluntary Critical Illness and Accident Insurance Work Location: 20 Cairn St. Rochester, NY 14611 Pay Range: $100,000 - $120,000 per year