Full Job Description
Job Position: General Manager
Job Type: Full-Time
Pay: WEEKLY PAY
Payrate: $100k -$120k D.O.E
General Manager Job Summary
We are seeking a hands-on, onsite, General Manager to lead our location and take full ownership of daily operations, team performance, and overall facility success. This role is responsible for managing a diverse team, including team leaders, welders, drivers, fabricators, laborers, and service technicians, while ensuring efficient operations, strong safety practices, and high-quality customer service in a fast-paced environment. The General Manager will collaborate closely with Regional Manager to report on performance metrics, training, OSHA compliance, goals, and operational results. This position plays a key role in team development, scheduling, purchasing, vendor relations, and maintaining smooth day-to-day operations within a centralized multi-service facility.
Primary Responsibilities & Duties
• Elevated level of communication with customers regarding projects to ensure
• quality service for day-to-day operations and improve operational efficiencies.
• Ensure compliance with all customer contracts and service agreements.
• Report daily and weekly operational updates to the Regional Manager.
• Partner with the Regional Manager to review financial performance, including tracking metrics and monthly P&L.
• Daily billing for completion of customer repairs and deliveries.
• Intermediate knowledge of welding techniques and welding equipment.
• Maintain accurate documentation of operations using company systems, applications, and reporting tools.
• Facilitate cross-functional communication with intra-company departments including executive leadership, dispatch, accounting, HR, IT, and safety.
• Oversee inventory management to include daily ready and repairable inventory levels.
• Procurement responsibility to purchase and maintain daily and weekly supplies for operational needs. Having a strong level of connectivity to vendors.
• Manage team scheduling, timekeeping, and team member training.
• Responsible for all OSHA compliance standards and enforcing company safety policies and procedures.
• Maintain a clean, organized, and safe work environment for all team members.
• Be a leader, with the ability to coach, and develop team members professionally and to drive performance, and maintain a positive work environment.
• Periodic travel may be required to meet business objectives.
Qualifications & Skills
• Proven experience in team management and leadership.
• Strong interpersonal and communication skills, including active listening.
• Welding, fabrication, and metal machinery experience required.
• Mechanical and electrical knowledge preferred but not required.
• Experience with scheduling, workforce planning, and goal execution.
• Experience interviewing, hiring, and developing employees.
• Ability to follow established processes and execute consistently.
• Forklift certification (or ability to obtain).
• Ability to work effectively in a fast-paced, high-pressure environment.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office (Excel, Word, Teams).
• High school diploma or skilled-trade equivalent required.
Physical Requirements
• Ability to lift fifty (50) pounds on occasion.
• Frequent standing, walking, bending, pushing, and pulling.
• Ability to reach overhead and at or below shoulder level.
Benefits:
• Medical Insurance (Health Savings Account Option)
• Dental Insurance
• Vision Insurance
• Health-Care Flexible Spending Account
• Voluntary and Company-Paid Term Life/AD&D Insurance
• 401(k) Savings Plan with Company match after one-year of service
• Paid holidays, vacations, and sick days.
• Voluntary Short-term and Long-Term Disability
• Voluntary Critical Illness and Accident Insurance
Work Location: 20 Cairn St. Rochester, NY 14611
Pay Range: $100,000 - $120,000 per year