Full Job Description
The General Manager is the leader of the cafe. This General Manager is responsible for creating the Buzz Life experience for all guests and team members. The General Manager serves as a shining example of great service and showcases what it means to build connections at Better Buzz Coffee. This position is responsible for developing and maintaining a consistent Better Buzz Coffee experience that is in line with the values of the company.
Everyday, in every cafe, we inspire our team and our community to rise early, dream big, have fun and maximize their human potential! We are on a relentless pursuit to elevate the coffee experience and our General Managers are responsible for upholding this mission statement on a daily basis.
Our chosen candidate will train for 8 weeks out of state, assist in the market and wait to be awarded a store. This candidate will be part of a new opening in a new state. Our General Managers need open availability and are expected to work a 45 hour work week.
This position pays hourly at a range of $32.00-$35.00/hour based off of a 45hr work week. This hourly rate translates to a pay range of roughly $79,000 - $86,000 annually based on hours worked. Our General Managers can earn a significant monthly bonus to add to you earnings.
PERKS OF WORKING AT BETTER BUZZ:
• Work with an amazing team of coffee enthusiasts
• Work with a quickly growing brand
• Opportunities for career growth and advancement
• Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K with a match
• Paid time off
• Paid training
• MONTHLY Bonus potential once awarded a location
Responsibilities
• Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
• Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
• Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
• Lead the overall hospitality inside the 4 walls
• Enforce all brand standards and expectations
• Drive solid metrics and Key Performance Indicators to our standards
• Champion a safe, harassment-free and discrimination-free workplace
• Create and provide timely schedules for the team
• Execute daily labor and break compliance
• Run a profitable location and keep food and labor costs within standard
• Drive sales
• Maintain a Yelp & Google score at 4.2 or higher
• Lead all food safety standards
• Execute accurate inventories
• Tackle difficult conversations to resolve
• Fairly enforce accountability
• Become part of the neighborhood and community and learn your guest's names
Qualifications
• 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
• Open availability required
• 3 years of Food & Beverage experience required
• High School Diploma or GED graduate preferred
• High volume drive thru experience a plus
• New Location Opening experience a plus