Experience in logistics and transportation required
Knowledge of company systems
Familiarity with residential, commercial, and military move processes
Responsibilities
Oversee office operations to ensure profitability and compliance
Review financial statements to identify improvement areas
Communicate expectations and scheduling with associates regularly
Assign and follow up on tasks to ensure efficient workflow
Authorize and transmit invoices to corporate office
Make personnel decisions including hiring and evaluations
Resolve employee conflicts and escalate client issues as needed
Benefits
Positive work environment for employees
Opportunities for professional development
Engagement with a diverse team
Involvement in decision-making processes
Potential for career advancement within the company
Full Job Description
Job Summary:
The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees
Essential Functions:
Review financial statements to determine where improvements need to be made
Meet with associates on a regular basis to communicate expectations and scheduling
Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
Intervene as necessary in all facets of the office
Determine ways to advertise and get leads on potential moves
Authorize invoices for payment and transmit invoices to corporate office
Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
Report any significant issues to the Regional Vice President for further action as needed
Ability to resolve employee conflict
Communicate/escalate client related issues with move management/operations
OTR recruiting
OTR driver liaison
Source equipment repair services
Other duties as assigned
Knowledge, Skills and Abilities:
Knowledge of company systems
Knowledge of residential, commercial, and military move process
Ability to problem solve effectively and efficiently
Ability to take charge frequently
Required Education and Experience:
Preferred: Bachelor's degree
Required: Previous managerial experience
Required: Previous experience in logistics and transportation
Working Conditions:
Mostly indoors, working outdoors is sometimes required
Lifting in excess of 20 lbs is sometimes required
Lifting in excess of 50 lbs is rarely required
Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.
