2+ years of retail/service sales or fitness sales experience
Strong background in generating personal sales and training team members
Ability to manage multiple revenue streams including memberships and retail
Fluent in English with excellent communication skills
Strong organizational skills with proficiency in data management
Ability to make informed changes and improvements
Passion for fitness and strong detail orientation
Responsibilities
Drive lead generation through grassroots marketing and networking
Implement sales processes and enroll prospects in Intro classes
Oversee membership sales and staff scheduling
Ensure proper inventory management in studio retail
Train and supervise Sales Associates and instructors
Perform instructor evaluations and support mentorship
Maintain high standards of cleanliness and organization in the studio
Benefits
Monthly performance bonus opportunities up to $18,000 annually
Comprehensive health benefits
Retirement savings plan with 401K
Paid time off for work-life balance
Unlimited growth potential within the company
Full Job Description
POSITION:
The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.
The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.
Position Type: Full Time
REQUIREMENTS:
2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Associates in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
RESPONSIBILITIES:
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro classes
Membership sales
Manage staff schedule
Ensure that studio retail/products are stocked with accurate inventory counts
Train and Supervise Sales Associates
Hire/Manage instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations and assist in mentorship/disciplinary action as needed
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
BENEFITS AND PERKS:
Starting Base Salary - $80,500
$80,500 - $98,500 potential total comp including bonuses
Monthly performance bonus opportunities up to $18,000 annually
