2+ years of experience in retail/service or fitness sales.
Strong skills in generating personal sales and training others.
Ability to manage multiple revenue streams: memberships, retail, private training, and teacher training.
Fluent in English with excellent communication skills.
Highly organized with strong data management capabilities.
Trustworthy with confidential information and adept at handling diverse environments.
Responsibilities
Generate new leads through grassroots marketing and networking.
Implement sales processes to convert prospects into introductory classes.
Oversee membership sales and staff management.
Maintain accurate inventory counts for studio retail/products.
Train and supervise Sales Associates and manage instructors.
Ensure high levels of customer service and maintain studio cleanliness.
Strategically drive marketing campaigns to enhance lead generation.
Benefits
Base salary starting at $80,500 with a potential total compensation of $80,500 - $98,500 including bonuses.
Monthly performance bonuses up to $18,000 annually.
Comprehensive health benefits.
401K retirement plan.
Paid time off.
Opportunities for unlimited career growth within the company.
Full Job Description
POSITION:
The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.
The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.
Position Type: Full Time
REQUIREMENTS:
2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Associates in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
RESPONSIBILITIES:
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro classes
Membership sales
Manage staff schedule
Ensure that studio retail/products are stocked with accurate inventory counts
Train and Supervise Sales Associates
Hire/Manage instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations and assist in mentorship/disciplinary action as needed
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
BENEFITS AND PERKS:
Starting Base Salary - $80,500
$80,500 - $98,500 potential total comp including bonuses
Monthly performance bonus opportunities up to $18,000 annually