Minimum 5 years of management experience with a proven track record in team leadership and operational improvement.
2+ years of HVAC industry experience preferred.
Bachelor's degree in Business or related field preferred.
Strong leadership and team development skills, with effective communication and conflict-resolution abilities.
Experience with budgeting, financial reporting, and KPI tracking, particularly in a service-oriented environment.
Proficiency in ServiceTitan and Microsoft Office Suite, with strong organizational and analytical skills.
Knowledge of bookkeeping and payroll management.
Responsibilities
Lead daily operations for residential and commercial HVAC services, ensuring profitability and independence of the Grass Valley location.
Develop and implement business strategies to meet revenue goals and key performance indicators (KPIs).
Manage budgets and expenses, identifying opportunities for operational efficiency.
Supervise and mentor department managers, maintaining accountability through regular performance meetings.
Coordinate technician scheduling and daily workflow for service calls and installations.
Maintain organized inventory and equipment tracking systems.
Resolve customer concerns while ensuring high service quality and satisfaction.
Benefits
Medical, dental, and vision insurance.
401(k) retirement plan.
Ongoing training and professional development opportunities.
Full-time, salaried, exempt position with a Monday to Friday schedule.
Performance-based bonuses and profit-sharing tied to business results.
In-office leadership role with direct involvement in company operations.
Full Job Description
What's in it for You?
Annual Salary: $70,304 to $98,957, with starting salary subject to increase in January
Performance Incentives: Performance-based bonuses and profit-sharing tied to monthly and annual targets
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekend and after-hours availability
Employment Type: Full-time, salaried, exempt position
Health Benefits: Medical, dental, and vision insurance
Retirement: 401(k) retirement plan
Career Growth: Ongoing training and professional development opportunities
Work Environment: In-office leadership position with direct involvement in company operations and growth
Why You'll Love It Here
Your Leadership Matters: Take ownership of daily operations at the Grass Valley location, drive profitability, and help shape the future of a growing HVAC company.
Results Get Attention: Work in an environment built on accountability, transparency, and measurable performance, with bonuses and profit-sharing tied to business results.
Build a Stronger Team: Mentor department leaders, develop employees, and create a culture where people take pride in their work while supporting their personal, professional, and financial (PPF) goals.
Make a Real Impact: Your decisions directly influence business growth, customer satisfaction, and operational success.
Grow With the Company: Join a team committed to continuous improvement, professional development, and long-term success, with opportunities to support future expansion through mergers and acquisitions.
Your New Role
Location: Grass Valley, CA
Lead daily operations across residential and commercial HVAC service and installation departments, ensuring the Grass Valley location operates independently and profitably.
Develop and execute business strategies to achieve revenue goals, financial targets, and key performance indicators (KPIs), including monthly and annual business targets.
Manage budgets, monitor expenses, improve profitability, and identify opportunities for operational efficiency.
Supervise, coach, and develop department managers while maintaining accountability and performance standards through regular employee one-on-one meetings.
Coordinate HVAC technician scheduling, service calls, installations, and daily workflow.
Maintain organized inventory systems, equipment tracking, and supply distribution processes.
Resolve customer concerns while maintaining high service quality and customer satisfaction.
Support employee recruitment, training, performance management, and team development, including employees' personal, professional, and financial (PPF) goals.
Manage bookkeeping, payroll processing, support benefits administration, and ensure compliance with company policies and safety regulations.
Collaborate with the Sales Director, Marketing Director, and Owner to achieve company goals, implement policies and procedures, maintain industry standards, and adjust marketing strategies as needed.
Support future business expansion through mergers and acquisitions while maintaining strong daily operations, employee performance, and community relationships.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Minimum of 5 years of management experience with a proven track record of leading teams, improving operations, and achieving business goals.
2+ years of industry-related experience preferred.
Bachelor's degree in Business or a related field preferred.
Strong leadership, team development, communication, and conflict-resolution skills.
Experience with budgeting, financial reporting, expense management, KPI tracking, and performance metrics.
Strong understanding and working knowledge of ServiceTitan required.
Proficiency with Microsoft Office Suite, Google Drive, and related business software.
Strong organizational, analytical, problem-solving, and decision-making skills.
Bookkeeping knowledge and ability to manage payroll and administrative operations.
Ability to manage competing priorities and adapt to changing business needs.
Ability to perform job-related physical activities, including prolonged sitting, standing, walking, bending, climbing, and working in varying outdoor temperatures, with reasonable accommodations where applicable.
Ability to meet job-related driving requirements, if applicable.
