Sodexo Live!'s Airport Lounge Segment is seeking a General Manager for our premium client, United Lounge at Ronald Reagan International Airport in Arlington, VA. This hands-on leadership role is responsible for delivering an elevated guest experience.
As the General Manager of the Lufthansa Airlines Lounge, you will have responsibility for daily operations and service staff including food and beverage operations managers, supervisors, bartenders and appearance care (custodial staff) for this club.
About the jobTake charge of a vibrant, fast-paced environment where you'll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $89250 - $115500
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What's in it for you- Lead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areas
- Build and nurture a high-performing team through hands-on leadership, coaching, and development
- Drive success by achieving operational goals and optimizing financial performance
- Collaborate closely with clients to create value-added solutions and lasting relationships
- Bring energy and innovation to everyday challenges in a dynamic, customer- focused setting
- Gain visibility and leadership growth within a company committed to your development and success
What you'll bring - Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement
- Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies
- Strong communication and relationship-building skills to effectively partner with clients, customers, and team members
- A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast- paced, multi-service environment
- Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail
Requirements- Education Requirement: Bachelor's degree or equivalent experience Management Experience: 5 years Related Experience: 5 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
