General Manager

Applied Industrial Technologies

$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Completed post-secondary education or significant industry experience
  • Prior management experience is required
  • Sales cycle experience, primarily in B2B
  • Shop experience and/or technical background would be beneficial
  • Local market knowledge is essential
  • Excellent written and verbal communication skills
  • Proven decision-making and leadership abilities
  • Proficient computer skills, with SAP experience being an asset

Responsibilities

  • Direct overall center activities including asset management and customer service
  • Manage sales activities by developing strategies and identifying market opportunities
  • Assist in developing sales expertise and knowledge of products
  • Champion a safe and healthy work environment
  • Monitor sales performance and manage customer relationships
  • Engage in direct sales activities and maintain customer relations
  • Prepare annual operating budgets and forecast reports

Benefits

  • Competitive compensation and bonus opportunities
  • Health, vision, and dental coverage, RRSP with company match
  • Paid vacation, sick time, and company holidays
  • Tuition reimbursement and professional development opportunities
  • Company-supported community involvement opportunities
Full Job Description
Reporting to the Regional Manager, as the General Manager you will have P&L responsibility over multiple sites (Prince George, Quesnel, and Williams Lake), allowing you to showcase not only your sales development, strategic planning, and project management skills, but also your abilities to lead, coach, and mentor the inside sales, outside sales, service and support staff. This role will be a champion for safety and overall strategic direction of your staff and will differentiate through superior customer service. If you relish the idea of serving industrial B2B customers through everything, from personal outside sales calls to strategic planning, and team coaching/motivation efforts, this could be the perfect career choice for you!

Roles and Responsibilities:
  • Responsible for directing, planning and managing overall center activities including, asset management, profitability and growth, outside sales, programs and activities related to product promotions, office and warehouse functions, and customer service. Direct accountability for service center profit/loss.
  • Direct and manage center's sales activities including, developing sales objectives and strategies; identifying and evaluating new customers, market conditions and competitive pressures. Identify opportunities, make recommendations to management and implement plans to maximize sales, increase margins and expand market share.
  • Manage and assist in developing sales expertise and knowledge of product lines.
  • Lead and champion a safe and healthy work environment
  • Determine sales force account assignments, monitor and review sales performance, including goals achievement, margin improvement, customer complaints and territory management.
  • Attend sales calls within the territory, maintain customer relations and be engaged in direct sales activities
  • Prepare and develop annual center (s) operating budget reports including items such as forecasts, sales, margins, expenses, productivity and inventory.
  • Work closely with other departments, divisions or associates on matters of mutual concern and responsibilities.

Education and Experience:
  • Completed post-secondary education or significant industry experience
  • Prior management experience is required
  • Sales cycle experience, B2B preferable
  • Shop Experience and/or a technical background would be an asset
  • Local market knowledge
  • Excellent communication skills - written and verbal
  • Demonstrated decision making and leadership abilities
  • Ability to work independently to take responsibility for day-to-day tasks of operating the service centre (s) and driving sales
  • Proficient computer skills - SAP experience is an asset


You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:
• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities

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