Bachelor's degree in criminal justice, business, or related field with 5 years of management experience, or an Associate's degree with 7 years, or a High School diploma with 10 years of management experience in a high-volume workforce or service industry.
Current driver's license for business-related travel.
At least 2 years of experience driving operational and financial metrics with strong financial acumen.
Minimum 2 years of experience in team building and development.
Proficiency in web-based applications and Microsoft Office, including Business Intelligence tools for metrics analysis.
Responsibilities
Lead and mentor operations and support teams, fostering accountability and professional development.
Build and maintain client relationships by understanding their security needs and ensuring satisfaction.
Travel to client locations and industry events to strengthen relationships and provide solutions.
Deliver high-quality service by strategically leading branch operations while adhering to industry standards and regulations.
Analyze and report on operational metrics and KPIs to maximize efficiency and productivity.
Identify and mitigate security risks by developing and implementing protocols and training plans.
Manage P&L and drive financial performance through budget allocation and revenue growth.
Eight paid holidays, five sick days, and four personal days annually.
Vacation time accrued at 3.08 hours biweekly, with unused vacation paid out only as required by law.
Full Job Description
Overview
Job Description
Allied Universal® is hiring a General Manager for the Sacramento Branch Office.. The General Manager collaborates with the Regional Vice President to oversee employees and operational activities at one or more branch security locations and client sites. As a leader, you will drive profitable business growth by providing world class service to clients in various vertical markets like healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Range is $80,000-$110,000
Total Target Compensation Opportunity: $120,000 - $130,000+ annually, including base salary, target bonus opportunity, auto allowance, and additional incentive programs
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
Lead and mentor an operations and support team by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development
Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction
Travel to client locations and industry related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction
Deliver high-quality service to our clients by strategically leading the branch's operations, while maintaining industry standards, company policies, and regulatory requirements
Analyze, report and drive operational metrics and Key Performance Indicators (KPIs) using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
Identify and mitigate security risks; develop and implement security protocols, training and response plans
Financial Performance and Growth:
Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies and employ tactics with the Regional Vice President and Finance team to achieve all financial targets
Collaborate with the sales, marketing and enterprise accounts teams to identify and close new business development opportunities
QUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:
Bachelor's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
Associate's degree in Criminal Justice, Business or a related field with seven (7) years of management experience in a high-volume workforce environment or service industry
High School diploma with ten (10) years of management experience in a high-volume workforce environment or service industry
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience, driving operational and financial metrics while demonstrating strong financial acumen
Minimum of (2) years of experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction
Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Law enforcement, military, and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation
BENEFITS:
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
