Sodexo Corporate Services is seeking a dynamic General Manager 4 to lead our premier account in Somerville, MA. As the senior leader on-site, you'll drive operations, build client partnerships, and inspire a high-performing food service team.
Lead a vibrant operation featuring a café, coffee bar, catering program, and micro-market. Bring your passion for restaurant-quality food, exceptional service, and high-end catering expertise to elevate the guest experience every day.
About the jobIn this leadership role, you will oversee daily food service operations, ensuring exceptional quality, efficiency, and customer satisfaction. You'll guide and develop your team while managing financial performance and building strong relationships with clients and customers to support sustained success.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $89250 - $115500
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What's in it for youEnjoy a primarily Monday-Friday schedule (6am-4pm) with occasional evenings and weekends, competitive benefits, career growth opportunities, and the chance to make a lasting impact within a respected global organization.
- Lead dynamic teams to deliver outstanding food and nutrition services in diverse environments.
- Drive operational excellence while meeting financial goals and performance targets.
- Develop meaningful client and customer partnerships that enhance service quality and loyalty.
- Gain valuable experience managing large-scale, fast-paced food service operations.
- Influence team growth through coaching, engagement, and professional development opportunities.
- Collaborate across departments to innovate and improve service delivery.
- Be part of a mission-driven organization focused on nutrition, customer care, and operational success.
What you'll bring Proven leadership in food service management, strong financial and client relationship skills, and experience overseeing diverse teams. A keen eye for quality, attention to detail, and expertise in upscale catering are essential for success.
- Proven experience in food service management or directorship, preferably in large or complex settings.
- Leadership skills with a track record of building positive team culture, employee retention, and staff development.
- Solid financial expertise, including budgeting, cost control, and performance analysis.
- Hands-on, results-oriented approach with the skillset to support and motivate teams in a fast-paced environment.
- Effective communication and collaboration skills to work cross-functionally and maintain strong client relationships.
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 2-5 years
- Related Experience: 2-5 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
