Description and Requirements

Job Description

What You'll Do

You believe patients deserve better. As a Salesforce subject matter expert and healthcare technologist, you take responsibility for exceptional client delivery, proposal development and solution design, supporting new business opportunities, and knowledge management. You work closely with the Solution Architect and Technical Architect to lead and enable the agile delivery of quality solutions that meet the requirements of the customer. You understand why shifting reimbursement models fuel the patient engagement revolution, and that better drug targeting and population health management form the key to a healthier future. Above all, you want to build that healthier future.

Slalom is seeking a talented, self-starting Salesforce Health Cloud Solution Owner to lead the discovery and implementation phases of complex Salesforce projects for Slalom-built solutions. As a Solution Owner, you will lead large, enterprise multi-work stream projects with focus on exemplary quality assurance, excellent client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps and financials, hands-on management of complex projects with multiple work streams and strong partnership with clients.

Responsibilities:

• Lead Salesforce and Salesforce Health Cloud technical projects through the SDLC process and/or an agile, iterative process
• Understand healthcare client's strategic direction and apply it to project team-specific outcomes
• Act as Scrum Master or Agile Coach
• Be the functional and healthcare subject matter authority for the solution being developed for the client
• Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; write user stories that effectively communicate the Product Owner's requirements and that are easily consumed by software development teams
• Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
• Estimate effort at varying levels (e.g. high level, work package level) and using various techniques
• Proactively handle issues and mitigate risk
• Build client knowledge and credibility quickly through industry and platform expertise
• Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate and address concerns

Qualifications

• Bachelor's Degree or equivalent industry experience.

• A passion for improving the lives and experiences of patients, caregivers, care professionals, and all those engaging in the Healthcare and Life Sciences industries
• 5+ years of CRM industry experience or 5+ years of industry experience in Healthcare & Life Sciences.
• Minimum 5 years of Salesforce experience and 2 years Salesforce Health Cloud experience, or extensive (3-5+ years) experience with declarative software configuration (Epic/Cerner, Veeva, etc.) in Healthcare or Life Sciences
• 5+ years of experience in Agile Software delivery as a Project, Product, or Program Manager, preferably leading Salesforce solutions.
• Experience in all phases of product, software, and testing lifecycles.
• Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP, and Lean.
• Experience leading remote teams.
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
• Adaptable self-starter who is skilled at creating structure in ambiguous environments.
• Skilled in employing strong investigative, analytical, and interpersonal communication skills, with the ability to work independently or as part of a team.
• Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
• Excellent verbal and written communication skills with audiences of all levels.
• Ability to actively identify risks and drive action to mitigate and resolve issues.
• Aptitude for embracing challenging situations and enjoy solving complex problems.
• Strong organizational skills and the capability to interpret and handle a vast array of information.
• Strong problem-solving and leadership skills with the ability to speak to cross-Cloud functionally in a fast-paced and rapidly changing work environment.
• Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders.
• A Background in large integration projects with multiple 3rd party systems.
• Experience delivering multi-cloud Salesforce projects required.
• Salesforce Certified Admin or other Salesforce certifications (Health Cloud preferred)
• Prior Consulting Experience (highly preferred but not required).

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. Benefits include meaningful time off, paid holidays, parental leave, 401(k) with match, subsidized health/dental/vision coverage, adoption and fertility assistance, disability coverage, and a yearly $350 well-being reimbursement.

Additional perks include discounted home, auto, and pet insurance.

Salary Ranges:
East Bay, San Francisco, Silicon Valley:

• Sr. Consultant: $159,000 - $194,000
• Principal: $194,000 - $237,000

San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:

• Sr. Consultant: $146,000 - $178,000
• Principal: $178,000 - $218,000

All Other Locations:

• Sr. Consultant: $135,000 - $165,000
• Principal: $165,000 - $200,000

Individuals may also be eligible for an annual discretionary bonus. Compensation depends on skills, experience, qualifications, location, and other factors. Salary ranges may change at any time.

We will accept applicants until August 15, 2026, or until the position is filled.