Description and RequirementsJob Description
As a Delivery Leader focused on AI-enabled client delivery, you will be a consulting leader who assesses how clients deliver projects and products, designs fit-for-purpose PMO and AI-PDLC operating models, and leads the creation and adoption of practical AI agents and accelerators. You will combine program leadership, product delivery, governance, change enablement, and hands-on solution shaping to move clients from current-state assessment through pilot execution, measurable value realization, and responsilbe scale.
Job Title:PMO AI Leader - Client Delivery
What You'll Do- Lead the successful delivery of projects, including scope, schedule, budget, resources, risks, issues, dependencies, quality, change control, stakeholder alignment, and measurable business outcomes.
- Independently establish program governance, executive reporting, integrated plans, decision frameworks, delivery health reviews, quality gates, and escalation practices that enable timely decisions and predictable execution.
- Own engagement and account financials, including margin, staffing, forecasting, managed revenue, utilization, and profitability.
- Build strategic client relationships, strengthen Slalom's trusted advisor position, and identify opportunities to expand AI-enabled Delivery, Product, Data, Change, and Technology capabilities.
- Lead AI-enabled PMO, Delivery Office, Agile, and product delivery maturity assessments across strategy, governance, processes, tools, team structure, skills, data readiness, automation, adoption, and value measurement.
- Conduct stakeholder interviews, working sessions, artifact reviews, workflow analysis, and capability assessments to identify delivery gaps, bottlenecks, compliance considerations, and opportunities for AI-enabled improvement.
- Translate assessment findings into prioritized opportunity heatmaps, baseline metrics, business cases, target operating models, implementation roadmaps, and recommendations for pilot and enterprise-scale adoption.
- Define fit-for-purpose delivery frameworks that combine Agile, Waterfall, hybrid, product-based, and AI-enabled practices while meeting client governance, regulatory, compliance, and risk requirements.
- Design PMO and AI-PDLC operating models, including governance forums, roles and responsibilities, decision rights, delivery standards, stage gates, escalation paths, metrics, and continuous improvement mechanisms.
- Design, configure, and help build AI agents and agentic workflows by defining business outcomes, context, instructions, tools, data sources, rules, thresholds, human approval points, exception handling, and evaluation criteria.
- Provide hands-on coaching to Product Owners, Scrum Masters, Delivery Leads, technical leaders, and cross-functional teams as they adopt new delivery practices, AI-enabled workflows, and evolving human-and-agent responsibilities.
- Champion Delivery Excellence by creating repeatable frameworks, governance standards, quality practices, metrics, accelerators, and reusable assets across engagements.
- Coach consultants providing feedback while contributing to capability development, and knowledge sharing.
- Maintain 85%+ personal utilization while supporting team utilization, capability health, and broader market priorities.
What You'll Bring- 8+ years of consulting experience leading business and technology transformation initiatives within a client-facing professional services or consulting environment.
- Proven experience leading PMO, Delivery Office, Agile, product delivery, SDLC, or AI-PDLC maturity and readiness assessments and translating findings into operating models, roadmaps, pilots, and measurable improvement plans.
- Demonstrated ability to assess end-to-end delivery processes, team capabilities, governance, tooling, data readiness, automation, change impacts, and organizational readiness through interviews, workshops, artifact reviews, and workflow analysis.
- Hands-on experience identifying, designing, configuring, prototyping, or delivering enterprise AI agents, copilots, intelligent workflows, or AI-enabled delivery accelerators.
- Working knowledge of large language models, context engineering, retrieval-augmented generation, agent orchestration, APIs and integrations, knowledge repositories, evaluation, observability, and human-in-the-loop controls.
- Experience moving AI solutions from use-case discovery and prioritization through prototype, pilot, validation, deployment readiness, adoption, value measurement, and responsible scale.
- Strong understanding of responsible AI, privacy, security, model and agent risk, data governance, access controls, auditability, compliance, testing, and production-readiness practices.
- Ability to define practical success measures and business cases for AI-enabled delivery, including improvements to cycle time, quality, forecasting, risk identification, administrative effort, adoption, and value realization.
- Expertise in Agile, Waterfall, SAFe, hybrid, and product-based delivery models, with the judgment to tailor methods to client needs, maturity, risk, and regulatory context.
- Demonstrated success managing engagement budgets, staffing, contractual commitments, forecasting, margin, utilization, profitability, and delivery quality.
- Exceptional executive communication, facilitation, consulting, and leadership skills, with the ability to connect business, product, delivery, data, change, and technology stakeholders through complexity and ambiguity.
- A growth mindset, and commitment to continuous learning, responsible innovation, delivery excellence, and Slalom's values.
Hybrid/In office: We are hybrid but there are expectations that if your team leader or client requires you onsite that you are able to meet those expectations/requirements
Slalom is committed to fair and equitable compensation practices. For this position, the expected base salary pay range is $135,000 to $160,000. In addition, there is potential for a 15% discretionary bonus based on individual and company performance. Actual compensation will depend upon individual's skills, experience, qualifications, and other relevant factors.
Slalom Employee Perks:- Culture & fun!
- Lunch & learns
- Health & wellness activities
- Holiday parties
- Employee community groups
- Social clubs & activities
- Vacation (20 days prorated based on start date & wellness/sick days)
Tangible perks- Competitive compensation package
- $100 cell phone monthly reimbursement
- Registered Retirement Program (RRSP) & Employer Matching
- Tax-Free Savings Account (TFSA)
- Annual "Thrive Well-Being" Gift Card
- Family planning/ Fertility Benefit
- Maternity/Parental Leave Top-Up
- Medical & Dental Benefits
- Life and AD&D Insurance
- Access to Supplementary Life and AD&D Insurance
- Access to the Employee Assistance Program (EAP) and Inkblot Therapy
- And more!
*All benefits are subject to eligibility requirements
