Citigroup, Inc

GenAI Tech Lead- Senior Vice President

Citigroup, Inc • $141K — $212K *
Irving, TX 75061In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field.
  • 6+ years of experience in AI/ML, with at least 3 years specifically in Generative AI and agentic AI.
  • Extensive hands-on experience with AWS services and infrastructure related to AI/GenAI.
  • Strong portfolio of successful AI solution deliveries in production environments.

Responsibilities

  • Execute the delivery roadmap for Generative and agentic AI projects, ensuring alignment with business timelines.
  • Build and manage a high-performing team of AI engineers and specialists while fostering a collaborative culture.
  • Oversee design, development, and deployment of scalable GenAI applications meeting performance and security standards.
  • Drive design and delivery of agentic workflows and multi-agent systems with established operational standards.
  • Manage stakeholder expectations and communicate project progress for timely, on-budget delivery.
  • Collaborate closely with cross-functional teams to integrate AI solutions into existing technology ecosystems.
  • Promote best practices in software development and project management to ensure efficient delivery.

Benefits

  • Hybrid working model (3 days in-office, 2 days remote) for flexibility and collaboration.
  • Ownership of a high-visibility AI delivery program with enterprise-wide impact.
  • Access to Citi's global network and opportunities to collaborate with world-class teams.
  • Continuous learning and professional development opportunities in cutting-edge generative AI.
  • Comprehensive benefits package supporting financial wellbeing and long-term security.
  • Wellbeing support and work-life balance resources to enhance employee performance.
Full Job Description
We are seeking a results-driven Generative AI practitioner with end-to-end experience for the execution and deployment of cutting-edge Generative AI and agentic AI solutions across our enterprise-wide Controls Technology platform. In this role, you will be responsible for translating AI strategy into tangible, production-ready capabilities that enhance operational efficiencies and drive business value. We're looking for someone who combines deep technical expertise in generative AI - including context engineering, retrieval systems, knowledge graphs, and multi-agent orchestration - with a proven track record of successfully delivering complex technology projects. This role centers on architecting and delivering solutions built on pre-trained and hosted foundation models, not on training or fine-tuning models.

Key Responsibilities
  • GenAI Delivery Leadership: Execute the delivery roadmap for generative and agentic AI projects, ensuring alignment with business objectives and timelines. Manage the project lifecycle from ideation and scoping to deployment and post-launch support.
  • Team Leadership & Mentorship: Build, mentor, and manage a high-performing team of AI engineers and specialists. Foster a culture of execution, collaboration, and continuous improvement to successfully deliver on the AI roadmap.
  • End-to-End Solution Delivery: Oversee the design, development, and deployment of robust, scalable, and production-ready GenAI and agentic applications. Ensure all solutions meet rigorous performance, security, and quality standards before and after deployment.
  • Agentic Solution Delivery: Drive the design and delivery of agentic workflows and multi-agent systems, establishing standards for agent harnesses, orchestration patterns, and reliable long-running agent execution across the platform.
  • Stakeholder & Program Management: Serve as the primary point of contact for GenAI delivery. Manage stakeholder expectations, communicate project progress, identify and mitigate risks, and ensure on-time and on-budget delivery.
  • Cross-Functional Partnership: Collaborate closely with Data Mesh, Cloud Architecture, MLOps/LLMOps, and business unit teams to ensure the seamless integration and operationalization of GenAI and agentic solutions into our existing technology ecosystem.
  • Technical Excellence & Best Practices: Drive the adoption of best practices in software development (CI/CD), LLMOps, agent observability, and project management (Agile/Scrum) within the AI team to ensure efficient and repeatable delivery.
  • Governance & Ethical Deployment: Implement and enforce robust governance and ethical AI frameworks throughout the delivery process - including guardrails, agent isolation/sandboxing, and responsible AI practices - ensuring compliance with data privacy standards and corporate policies.


Required Technical Skills
  • Core Generative AI Concepts: Deep understanding of foundation models, LLMs, embeddings, tokenization, and context-window management. Fluent in applying pre-trained and hosted models to enterprise use cases.
  • Context Engineering: Expertise in advanced context engineering - context layering, chaining, compression, pruning/offloading, and memory management - to maximize reliability, provenance, and token efficiency in production.
  • Prompt Engineering: Adept at advanced prompt engineering techniques and best practices, with familiarity with frameworks that facilitate effective prompt design and management.
  • Retrieval-Augmented Generation (RAG): Advanced knowledge of RAG techniques, including hybrid search, multi-vector retrieval, Hypothetical Document Embeddings (HyDE), self-querying, query expansion, re-ranking, and relevance filtering.
  • Knowledge Graphs & Graph RAG: Experience designing and delivering knowledge graphs (e.g., using graph databases such as Neo4j or ArangoDB) and Graph RAG architectures to enable multi-hop reasoning, explainability, and traceable, grounded responses for high-value business domains.
  • Agentic AI & Multi-Agent Orchestration: Proven experience delivering agentic systems using Google Agent Development Kit (ADK) and comparable frameworks (LangGraph, Microsoft Agent Framework, CrewAI, OpenAI Agents SDK), applying orchestration patterns such as supervisor/worker, hierarchical, and peer-to-peer.
  • Agent Harness & Interoperability: Strong grasp of harness engineering (governance, constraints, feedback loops, execution controls, agent isolation/sandboxing) and agent interoperability protocols - the Model Context Protocol (MCP) for tool/data access and the Agent2Agent (A2A) protocol for inter-agent collaboration.
  • Machine Learning Frameworks & Cloud Computing: Working knowledge of ML frameworks and extensive hands-on experience with AWS (or equivalent) services and infrastructure for AI/GenAI.
  • Natural Language Processing (NLP) & AI Deployment: Advanced NLP skills (NER, dependency parsing, text classification, topic modeling). Expertise in containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines for LLMOps.
  • Data Engineering & API Development: Strong proficiency in data preprocessing, document ingestion, and handling large-scale datasets. Experience with real-time and streaming AI applications and designing RESTful APIs for model and agent integration.
  • Generative AI Tools & Platforms: Experienced with LangGraph, Autogen, CrewAI, LangChain, LlamaIndex, Hugging Face, and Google ADK. Familiarity with major GenAI APIs (OpenAI, Gemini, Claude) and version control systems like Git.
  • Agent Observability & Evaluation: Experience with tracing and evaluation tooling (e.g., OpenTelemetry-based observability) for production GenAI and agent systems.
  • AI Compliance & Guardrails: Knowledge of AI compliance frameworks and best practices. Experience implementing guardrails to ensure ethical AI usage and mitigate risks (e.g., Microsoft's AI Guidance Framework).


Required Leadership & Soft Skills
  • Delivery Leadership: Proven ability to lead and deliver complex, large-scale technical projects from concept to production.
  • Program Management: Expertise in Agile/Scrum methodologies, project planning, resource allocation, and risk management.
  • Strategic Execution: Capacity to translate high-level AI strategy into a concrete, actionable delivery plan and execute it effectively.
  • Stakeholder Management: Exceptional ability to manage expectations, communicate complex technical topics clearly, and build strong relationships with both technical and non-technical stakeholders.
  • Pragmatic Innovation: A passion for applying cutting-edge GenAI and agentic technologies to solve real-world business problems in a practical and efficient manner.
  • Problem Solving: Proactive and analytical mindset to overcome technical and logistical challenges in a fast-paced environment.


Qualifications
  • Bachelor's or Master's degree in computer science, Data Science, AI, or a related field
  • 6+ years of experience in AI/ML, with at least 3 years in Generative AI (including agentic AI).
  • Extensive hands-on experience with AWS services and infrastructure related to AI/GenAI.
  • A strong portfolio of projects showcasing the successful delivery of AI solutions into a production business environment.


What We Offer

At Citi, you will work at the forefront of enterprise AI within a global financial institution that is investing significantly in generative AI as a strategic priority. This is a senior leadership role with direct ownership of high-impact delivery, working alongside talented engineers and cross-functional teams across Tampa, FL and Irving, TX.
  • Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful team collaboration.
  • Strategic ownership and accountability for a high-visibility AI delivery program that shapes how Citi operates on an enterprise scale.
  • Access to Citi's global network and the opportunity to work with world-class teams across technology, data, and business functions.
  • Continuous learning and professional development opportunities, keeping you at the cutting edge of generative AI and agentic technology.
  • Competitive compensation and a comprehensive benefits package designed to support your financial wellbeing and long-term security.
  • Wellbeing support and work-life balance resources that help you perform at your best inside and outside of work.


Apply now to take ownership of Citi's generative AI delivery agenda and build agentic systems that redefine how a global financial institution operates.

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary Location:
Tampa Florida United States

Primary Location Full Time Salary Range:
$141,440.00 - $212,160.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 25, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

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Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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