Completion of a dual degree training program in funeral and mortuary science as mandated by state law.
Experience as an Embalmer or Funeral Director Apprentice preferred.
2 years of directly related experience is preferred.
Must possess all necessary state/provincial licenses and certifications.
Responsibilities
Perform on-call duties, including first calls and family interactions.
Supervise and care for the deceased with respect, including embalming and preparation.
Arrange and conduct funeral and memorial ceremonies professionally.
Negotiate and finalize funeral contracts with families.
Handle legal documents and payment collection per company policies.
Inform families about veteran recognition services and ensure delivery.
Coordinate interment or cremation of remains.
Benefits
Medical, Dental, and Vision insurance.
Flexible Spending Accounts for health care and dependent care.
Health Savings Account with company contribution.
Sick leave and Short-Term/Long-Term Disability coverage.
Life insurance and Voluntary Accidental Death or Dismemberment Insurance.
401(k) Retirement Savings Plan with company match.
Employee Assistance Program.
Full Job Description
Provides customer service in all areas of funeral arrangements, cremation ceremonies and interment to assist families following the loss of a loved one. Implements choices made by the families or legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs.
Job Responsibilities
Performs on-call responsibilities including taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
Negotiates and enters into funeral contracts.
Handles contracts, legal documents, and collection of payment in accordance with company policies
Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
Arranges for the interment or cremation of human remains
Confirms authorization to proceed with the service arrangements
Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
Provides aftercare in absence of Family Service Counselor
Ensures potential pre-need referrals are shared with Family Service Counselors
Prepares and accurately completes documents and online entries related to services, cremations, maintenance
Retains heritage and grows market share through active involvement with community, religious and other organizations
Minimum Requirements
Education
High School diploma or equivalent
Completion of a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board
Experience
Embalmer, Apprentice or Funeral Director, Apprentice as required by state/provincial law
2 years directly related experience preferred
Certification/Licenses
Must meet all licensing requirements in applicable state/province as required by law and as prescribed by each state board
Current state/province issued driver's license with an acceptable driving record
Knowledge, Skills and Abilities
Basic knowledge of religious and fraternal organizations customs.
Knowledge of computers and some software including MS Office products required
High level of compassion and integrity
Good communication skills
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Pay: $31 - $49 USD hourly based on experience
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
