Fund Delivery Senior Associate

CAIS$121K — $148K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Exceptional critical thinking and problem-solving skills
  • Self-starter with fast adaptation to change
  • 2+ years in project management/operations in financial services
  • Bachelor's degree in business, economics, finance, or related field
  • Experience with project management applications (e.g., Jira, Asana)
  • Strong organizational and interpersonal skills
  • Demonstrated AI fluency with judgment in use of AI tools

Responsibilities

  • Monitor and manage projects from initiation to completion
  • Participate in solution scoping and translate requirements into technical needs
  • Gather and analyze project requirements during the discovery phase
  • Manage project resources and ensure stakeholder satisfaction
  • Handle client relationship management within projects
  • Escalate resource constraints and engage necessary support
  • Communicate project status proactively to stakeholders

Benefits

  • Generously subsidized healthcare with full employer-paid dental and vision insurance
  • Employer-matched retirement plan
  • Wellness programs
  • Generous PTO and parental leave
  • Flexible hybrid in-office model with 3 days required in office per week
Full Job Description
We are seeking a highly driven, organized, and inquisitive team member to join our Fund Delivery team to deliver of new FinTech capabilities to and with clients and partners. This role will work closely with many cross-functional leaders spanning Investment Originations, Sales, Relationship Management, Operations & Client Service, Technology, CAIS IQ, and Marketing. Qualified applicants have a proven track record for leading complex onboarding and/or implementation projects within the financial services industry. They thrive in fast paced environments, have uncanny attention to detail, and can juggle competing priorities without letting anything slip through the cracks. They are creative, entrepreneurial problem solvers, and are pro-active, service-oriented collaborators. Responsibilities • Monitor and manage new projects from initiation to completion with minimal supervision • Participate in scoping solutions including development of business requirements and translation to technical needs. Review project details with supervisor. • Participate in the discovery phase, gather and analyze requirements, provide recommendations for scope/solutions to supervisor. • Manage resources needed to meet business requirements, achieve stakeholder objectives and ensure satisfaction with support from supervisor or project sponsor. • People and client relationship management within project • Escalate resource constraints to supervisor, and seek their support engaging resources • Maintain project tracking tools and other internal and external resources including Confluence and Airtable to ensure timeframes are met (common tools: confluence, airtable, sharepoint, salesforce) • Identify risks to project deliverable and raise to management and key stakeholders. Offer recommendations to plan mitigation efforts (Work with manager to coming up with mitigation strategies, coordinating stakeholders and managing execution) • Effectively and proactively communicate project status to stakeholders and manage expectations with project sponsor. Partners with supervisor for approach to managing executive level stakeholders. • Networks with key contacts within area of expertise. Adapts style and uses consults with supervisor in delivering messages that relate to the wider firm business. • Maintain, circulate and file accurate, detailed notes including next steps/follow-ups during client calls • Can draft updates / translate notes to share with supervisor for proof prior to socialization. Provide feedback to Platform Product Management, Marketing and/or Strategy in support of client and partner facing collateral on new solutions. Collect and define content to be included in training materials (integration / user guides), detailed platform experience for similar clients as well as broader wins / lessons learned to be used in future sales discussions. • Track and update supervisor on status of technology and operations requests including configuration, enhancements, and break-fix issues according to client specifications during the testing process and immediately following launch. • Become an expert on the CAIS platform, custom solutions and CAIS investment products • Engage with clients and/or partners in collaboration with Sales, Marketing, Client Service, and Relationship Managers to propose and secure new strategic business opportunities • Support business development lead with client prospects/calls or prospective partner firms related to solutions that focus on your domain expertise • Draft sales-oriented presentations geared toward specific client needs • Engage in pre-sales sales support activity (art of possible, how API works, define best solution) based on priorities and as assigned via direction from leadership • Apply AI tools to accelerate routine workstreams - including drafting meeting notes, summarizing project status, and synthesizing stakeholder feedback - while exercising human judgment on outputs before sharing externally Qualifications • Must have exceptional critical thinking and team-based problem-solving skills. • Self-starter who takes initiative, learns quickly in a fast-paced environment and will implement new methods to improve ways of working. • 2+ years of experience in project management / operations within financial services • Bachelor's degree in business, economics, finance, or a related discipline required • Experience with project management applications such as Jira, Asana, Monday or similar planning and tracking applications. • Exceptional organizational and interpersonal skills • Impeccable written and verbal communication skills • Strong commitment to continuous professional development and improvement of the team • Excellent relationship management aptitude and attitude • Demonstrated AI fluency: comfortable using AI-assisted tools (e.g. drafting, summarization, research) in day-to-day work, with sound judgment about when and how to apply them • Prior experience in a small to mid-sized firm or startup environment preferred CAIS' compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. If you are located in New York, New York, the base salary range for this role is $121,500 - $148,500. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. CAIS offers a comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do require a minimum of 3 days in office per week. For more information on our benefits and career opportunities, please visit our website: https://www.caisgroup.com/our-company/careers.

About CAIS

CAIS is a financial technology company that provides a platform for financial advisors to access alternative investments. The company's platform offers a range of alternative investment products, including hedge funds, private equity, and real estate. CAIS was founded in 2009 by Matt Brown, Rafay Farooqui, and Keith Danko. The company is headquartered in Boston, Massachusetts.
Learn more about CAIS
Size
100 employees
Industry
Founded
2009

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