FS Salesforce Data 360 and AI Architect Manager

Who You Are: You are a cross-Financial Services skilled senior Data 360 and AI Architect within Accenture’s Financial Services Salesforce Business Group practice. You design enterprise-scale solutions at the intersection of Salesforce Data 360, Agentforce, and Financial Services platforms in Banking, Capital Markets, and Insurance — and you do it in high-stakes environments where architecture decisions shape multi-year client programs. You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review. The Work: • Data 360 architecture — own end-to-end design of Data 360 solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for FS clients. • Agentforce & Voice AI — architect agentic AI solutions across Banking, Capital Markets, & Insurance — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design. • Data 360 strategy — define customer 360 strategies that unify structured and unstructured data across Salesforce and third-party sources into actionable intelligence. • CRM integration architecture — design integration patterns between Data 360, Salesforce Financial Services Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams. • Pre-sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals. • Design governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs. • Team leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standards. • Practice development — contribute reusable architecture patterns, accelerators, and Financial Services specific AI use case frameworks to the broader practice. What You Need: • Minimum of 5 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments. • Minimum of 2 years of experience with Data 360 and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data 360 governance patterns. • Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments. • Minimum of 3 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns). • Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience. Bonus Points: • Salesforce Financial Services Cloud or equivalent Financial Services CRM platforms and their use cases. • Demonstrated experience influencing client stakeholders and building trusted client relationships. • Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Financial Services contexts. • Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation. • Salesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application Architect. • Experience with headless or composable CRM architecture patterns. • Experience leading technical delivery across onshore/offshore distributed teams. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/06/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $266,300 Colorado $94,400 to $230,000 Connecticut $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maine $80,400 to $196,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York $87,400 to $266,300 New Jersey $100,500 to $266,300 Ohio $87,400 to $213,000 Virginia $87,400 to $245,000 Washington $100,500 to $245,000