Description
SUMMARY:
The Friend of the Court (FOC) Lead Account Specialist independently performs professional accounting, financial, and auditing functions on domestic relations case, ensuring compliance with relevant laws and regulations, while providing quality and timely service to the public and judiciary. Employees in this classification will be expected to research and review information to make independent recommendations or decisions. This role involves resolving complex inquiries and acting as a lead for the team. This position reports to the FOC Specialist Supervisor.
This is an at-will position serving at the pleasure of the Court which may unilaterally exercise the power to terminate your employment at any time, with or without cause.
ESSENTIAL FUNCTIONS:
• Financial Management: Review and update financial records/systems; obtain, verify, and analyze financial information from various sources; audit account transactions, including payments, disbursements, and adjustments; review receipts on suspense hold or slated for escheatment and perform necessary actions to distribution, allocations, and/or disbursement of funds; resolve complex financial adjustments.
• Collaboration: Work with financial departments and other agencies to direct the appropriate account adjustments or other actions necessary to ensure accuracy of account. Represent the court on local, state and federal workgroups.
• Customer Service: Respond to inquiries from the courtroom, staff, other agencies, and the public regarding account payments, balances, adjustments, and money on suspense hold.
• Child Support Calculation: Calculate child support obligations using the Michigan Child Support Formula.
• Knowledge Maintenance: Maintain up-to-date knowledge of court processes, procedures, policies, laws, and accounting standards.
• Problem Identification, Escalation, & Improvement: Identify common problems, escalate to management, and recommend possible solutions and/or improvements. Investigate fraud claims, identity theft or other suspicious activity on FOC cases.
• Statistical Reporting: Maintain and analyze statistical data; prepare financial reports; assist other departments in preparing and analyzing statistical data.
• Compliance: Adhere to all relevant policies, procedures, and regulations; participate in state and federal audits; participate in state and federal audits and serve as liaison in the annual Single Audit of Wayne County.
• Lead Work: Assign work and monitor progress; train staff and assist in drafting and maintenance of departmental manuals; represent the court on local, state and federal workgroups, as assigned.
• Performs other duties as assigned.
QUALIFICATIONS, LICENSES AND CERTIFICATIONS:
• Bachelor's degree in finance, accounting, or related field.
• Experience commensurate with the job that demonstrates the required skills and competencies may be considered in lieu of education requirement(s).
• Two (2) years of professional accounting experience within the last five (5) years.
• Two (2) years as a FOC Account Specialist OR two (2) years as a Senior Domestic Relations Specialist with a focus in audits and financial reviews.
• Comparable experience with another court will be considered.
• General knowledge of government finance, budgeting and auditing, database and accounting computer application systems, preferred.
• Proficiency in Microsoft Office/Google Suite and other relevant software.
• If an employee drives on behalf of the Court, the employee must possess and maintain a valid Michigan driver's license, no fault insurance and access to a vehicle to use in the performance of assigned duties.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Strong investigative, analytical, and problem-solving skills.
• Ability to learn, retain, expand, and apply knowledge of Court policies and procedures.
• Ability to prioritize tasks, adapt to changing priorities, meet deadlines, and remain calm in high stress situations
• Ability to independently and efficiently produce quality work in a high-volume, deadline driven environment.
• Ability to actively anticipate, identify, and resolve issues.
• Ability to understand and carry out instructions and request clarification when needed.
• Proven ability to exercise sound judgment and maintain confidentiality.
• Ability to collaborate effectively with colleagues, fostering a positive work environment, and demonstrating leadership qualities.
• Excellent customer service, interpersonal, and communication skills.
• Ability to operate office equipment, including computers, copiers, software and other technology.
• Ability to sort through and analyze mass amounts of information.
• Ability to use a variety of computer systems/programs to view, enter, edit, and extract information.
• Ability to work with a diverse population.
ADDITIONAL REQUIREMENTS:
• Successful completion of criminal and IV-D background check, fingerprinting and rechecks.
• Applicants must be legally authorized to work in the U.S.
• May be assigned to alternate work locations and/or training sites and will be responsible for transportation to those locations.
PHYSICAL REQUIREMENTS:
• Must be able to lift 25 lbs.
The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-
related responsibilities and tasks other than those stated in this description. Specific job duties vary from position to position.
Grant funded positions are contingent on availability of grant funding and may be terminated should funding substantially reduce or cease. The affected employee may be considered as a candidate for other vacant positions within the Court for which they are qualified.
Requirements
ELIGIBILITY: This examination is open to anyone who meets the minimum qualifications.
SELECTION: Applications will be screened for compliance with eligibility requirements and minimum qualifications. Selection will be based on appropriate job-related criteria. Applicants who achieve a passing score on each portion of the screening process may be placed on the eligibility list.
NOTE: Information provided on application forms and subsequent verification thereof may be used to determine applicant's qualifications for this position. Incomplete or illegible applications will not be considered. Faxed or emailed applications are not acceptable. THE COURT MAY LIMIT FURTHER CONSIDERATION TO THE APPLICANTS WHOM APPEAR TO BE MOST QUALIFIED.
SCREENING EXAMINATION COMPONENTS AND WEIGHTS (Total 100% MAX-70% MIN)
Evaluation of Training, Experience & Personal Qualifications Pass/Fail
Interview 100%
APPLICATION PROCEDURE& DEADLINE:
APPLICATIONS FOR THIS POSITION WILL ONLY BE ACCEPTED IN ELECTRONIC FORM THROUGH THE COURT'S WEBSITE: www.3rdcc.org. The direct link to this site:
A valid email address is required to apply. Applicant will receive a confirmation after successful submission of the electronic application. An official copy of all transcripts/diplomas must be available at time of interview. Resumes may be included with the application form, but may not be substituted for it. Applicants with disabilities may be entitled, under applicable State and Federal law, to reasonable accommodations to facilitate participation in the examination process. If you will require special accommodations because of a disability, please call (313) 224-7018.
POSTING: This notice must be posted on all bulletin boards until the filing date has expired.
