Founding Strategy & Ops

Petra Labs

$100K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in sales, operations, or client management
  • Demonstrated ability to thrive in fast-paced, ambiguous environments
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proven track record of building and maintaining client relationships

Responsibilities

  • Own and manage customer relationships to drive client success
  • Collaborate across sales, operations, and product teams
  • Gather and analyze insights from client interactions
  • Translate client needs into actionable product direction
  • Adapt quickly to changes and challenges in the market

Benefits

  • Collaborative work environment in a dynamic startup culture
  • Opportunities for ownership and autonomy in your role
  • Transparency and direct communication encouraged within the team
  • Focus on personal and professional growth through challenging projects
  • Work in a vibrant SoHo, New York office
Full Job Description
About the Role

You will own the customer relationship and do whatever it takes to help clients win. You're a Swiss-army knife across sales, operations, and product. You're sharp, fast-learning, and comfortable in high-stakes, ambiguous environments. You'll surface insights from the field and translate them into clear product direction that moves the company forward.

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