Exceptional communication skills, able to engage and persuade technical audiences.
Strong engineering background with the ability to read code and build prototypes quickly.
Experience in sales, particularly with developer tools or infrastructure products.
Proven ability to identify customer needs and translate them into product features.
Familiarity with AI agents and tools, understanding their application in real-world scenarios.
Ability to navigate complex technical discussions and provide clear solutions.
Responsibilities
Partner with Account Executives throughout the sales process, focusing on technical aspects.
Demonstrate Raindrop's value by addressing technical inquiries from potential customers.
Develop prototypes and integrations based on customer feedback and requests.
Identify when deeper technical changes are needed and collaborate with engineering teams.
Provide insights from sales interactions to inform product development.
Take ownership of impactful projects from the outset, working closely with leadership.
Benefits
Opportunity to shape the technical sales function from the ground up.
Work in a dynamic startup environment with significant influence on product direction.
Collaborate closely with engineering and leadership teams.
Engage with cutting-edge technology in AI and developer tools.
Full Job Description
About the role
We're looking for our first Sales Engineer to be the technical partner to our early sales team. You'll run technical discovery, demo Raindrop to engineering teams, and build POC's to close deals. As our first Sales Engineer, you'll build how we sell technically from the ground up and ensure it's a scalable journey along the way.
Your Focus
Technical discovery and demos: Learn how a customer's agents work and where they fail silently, then show them how Raindrop catches it and their path to correcting it.
Proofs of concept: Run evaluations end to end, and make sure customers see value before they sign.
Turning customer asks into product: Spot when a customer request points to something many customers need. Prototype it, then help it become part of the platform.
Building the function: Create the demos, playbooks and technical content the sales team will use.
Your responsibilities
Partner with AEs from discovery to close and own the technical side of the deal.
Build conviction with technical buyers by answering their hardest questions and showing how Raindrop solves their problems.
Build prototypes and integrations for customer requests. Ship them into the product when you can.
Know when a request needs a deeper backend or ML change, and bring in the right engineers.
Bring patterns from deals back to the team, along with an opinion on what to build.
Work closely with leadership and own high-impact work from day one.
Ideal Candidate
Top 0.1% communicator who can win over a room of skeptical engineers.
Strong engineer who can read a codebase, build a working prototype in days, and earn our engineers' trust.
Sales instincts: you know how deals move, and when to lead and when to let the AE run the room.
You've sold a developer tool or infrastructure product to engineers, ideally as an early SE who built the playbook.
You make problems disappear. Customers bring you something messy, and you come back with it solved.
You understand how agents fail in production and can explain it to the people building them.
