5+ years of product design experience, preferably in consumer-focused roles
Strong background in user-centered design principles
Experience with healthcare technology and systems, especially EHRs
Proficiency with modern design and prototyping tools, including AI applications
Comfortable navigating ambiguous and dynamic startup environments
Responsibilities
Own the end-to-end design process for the parent-facing portal
Create an intuitive, consumer-grade user experience for families
Enhance the usability of the provider-facing EHR software
Conduct user interviews to gather insights for product improvement
Rapidly prototype user flows and iterate based on feedback
Define product requirements and collaborate with engineering for quick execution
Develop scalable systems for onboarding, engagement, and operational efficiency
Benefits
Direct exposure to early-stage company building
Ownership of key initiatives from the start
Opportunity to make a significant impact on user experiences
Rapid personal and professional growth due to the fast pace
Competitive compensation package including equity
Full Job Description
Role: Founding Product Designer
As our Founding Product Designer, you'll take full ownership of the 01 build of our parent-facing experience - turning a fragmented, complex journey into something simple, clear, and trustworthy for families.
At the same time, you'll lead a design overhaul of our provider-facing product, transforming a feature-rich but traditional EHR into a fast, intuitive, consumer-grade experience clinicians actually enjoy using.
You'll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.
[31m[0mWhat You'll Do
Own the 01 build of our parent-facing portal - from concept to live product
Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
Elevate our provider-facing EHR to feel intuitive, fast, and delightful - not clunky healthcare software
Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
Rapidly prototype and test user flows; iterate based on real usage and feedback
Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
Build systems that scale - not just features - including onboarding flows, engagement loops, and operational tooling
Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)
Who You Are
You are extremely product-minded and execution-driven - you don't just define features, you build and ship
You have a strong intuition for consumer products and can bring that bar into healthcare
You're comfortable in ambiguity and energized by 01 environments
You talk to users constantly and turn insights into product decisions
You have a bias for action and move fast without sacrificing quality
You are fluent with modern AI tools and use them as a force multiplier in your workflow
You care deeply about building products that actually improve people's lives, not just internal tools
You operate like an owner and hold a high bar for both yourself and the team
Why Join
Direct exposure to company-building at an early stage.
Real ownership of critical initiatives from day one.
The opportunity to materially impact families and clinicians.
A fast learning curve that few roles can match.
Strong compensation package
💵 Competitive salary Meaningful equity Health benefits Flexible PTO Dinner when working late
