Founding Product Designer

Alpaca Health

• $100K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product design experience, preferably in consumer-focused roles
  • Strong background in user-centered design principles
  • Experience with healthcare technology and systems, especially EHRs
  • Proficiency with modern design and prototyping tools, including AI applications
  • Comfortable navigating ambiguous and dynamic startup environments

Responsibilities

  • Own the end-to-end design process for the parent-facing portal
  • Create an intuitive, consumer-grade user experience for families
  • Enhance the usability of the provider-facing EHR software
  • Conduct user interviews to gather insights for product improvement
  • Rapidly prototype user flows and iterate based on feedback
  • Define product requirements and collaborate with engineering for quick execution
  • Develop scalable systems for onboarding, engagement, and operational efficiency

Benefits

  • Direct exposure to early-stage company building
  • Ownership of key initiatives from the start
  • Opportunity to make a significant impact on user experiences
  • Rapid personal and professional growth due to the fast pace
  • Competitive compensation package including equity
Full Job Description
Role: Founding Product Designer

As our Founding Product Designer, you'll take full ownership of the 01 build of our parent-facing experience - turning a fragmented, complex journey into something simple, clear, and trustworthy for families.

At the same time, you'll lead a design overhaul of our provider-facing product, transforming a feature-rich but traditional EHR into a fast, intuitive, consumer-grade experience clinicians actually enjoy using.

You'll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.

🚧 What You'll Do
  • Own the 01 build of our parent-facing portal - from concept to live product
  • Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
  • Elevate our provider-facing EHR to feel intuitive, fast, and delightful - not clunky healthcare software
  • Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
  • Rapidly prototype and test user flows; iterate based on real usage and feedback
  • Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
  • Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
  • Build systems that scale - not just features - including onboarding flows, engagement loops, and operational tooling
  • Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)


Who You Are
  • You are extremely product-minded and execution-driven - you don't just define features, you build and ship
  • You have a strong intuition for consumer products and can bring that bar into healthcare
  • You're comfortable in ambiguity and energized by 01 environments
  • You talk to users constantly and turn insights into product decisions
  • You have a bias for action and move fast without sacrificing quality
  • You are fluent with modern AI tools and use them as a force multiplier in your workflow
  • You care deeply about building products that actually improve people's lives, not just internal tools
  • You operate like an owner and hold a high bar for both yourself and the team


Why Join
  • Direct exposure to company-building at an early stage.
  • Real ownership of critical initiatives from day one.
  • The opportunity to materially impact families and clinicians.
  • A fast learning curve that few roles can match.
  • Strong compensation package

💵 Competitive salary
Meaningful equity
Health benefits
Flexible PTO
Dinner when working late

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