Forward Deployed Marketing Engineer

Customer Success • New York, New York • San Francisco, California • In-office

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Now we9re building the team that brings Marketing Engineering to the world9s biggest brands and our agency and consulting partners. As a Forward Deployed Marketing Engineer, you9ll embed with customer teams, often onsite, to understand their marketing work, identify where Profound can help, and build workflows that become part of everyday delivery. You9ll combine marketing judgment with deep product knowledge to help teams produce better work and use Profound confidently.

Here9s what makes this role different: shipping the build doesn9t finish the job. You9ll work alongside customers on real marketing tasks - researching competitors, developing briefs, creating content and reporting on performance. You9ll help teams get useful results from Profound, improve the quality of their work and build the skills to use it independently.

What you9ll do

• Be forward deployed. Work alongside customer marketing teams, onsite regularly. Join planning meetings, review briefs and campaigns, and use Profound with the people doing the work.
• Recommend where Profound can help. Understand the team9s priorities, how they work and what slows them down. Bring proven applications suited to their business, and identify opportunities they may not have considered.
• Apply marketing judgment. Review outputs with customers for accuracy, brand voice, audience fit and usefulness. Refine the inputs and instructions until the results meet the team9s standards.
• Build and refine. Design, build, and troubleshoot agents and workflows in Profound that run real marketing work, from reporting and competitive research to content drafting and page audits.
• Drive adoption. Help practitioners use Profound on live projects, resolve barriers and build their confidence to use it independently. Track usage and extend successful applications to more teams.
• Work with the account team. Partner with Engagement Managers on priorities, stakeholder access and delivery; Account Managers on expansion opportunities; and Agent Engineers on complex builds, integrations and reliability.
• Build partner capability. Work directly with our agency and consulting partners to identify how Profound can support their teams and client services. Help them put it into practice, train their practitioners, and collaborate on shared customer engagements.
• Share what works. Turn successful applications into templates, training and playbooks that customers, partners and colleagues can reuse. Bring specific customer needs and recurring product gaps back to Product.
• What you9re accountable for: adoption driven through use cases your customers find useful.

Who you are

We look for four things: marketing experience, builder aptitude, product depth, and customer credibility. This role is for marketers who build, not engineers who want to learn marketing.

• Marketing experience. 3-6 years working in marketing or closely with marketing teams - in-house at a startup or large company, at an agency or consultancy, or in a martech solutions or consulting role. You understand marketers9 priorities, recognize strong marketing work, and have helped teams improve how they work through technology. Experience applying AI or marketing automation, or deeper industry expertise in areas like pharma, CPG or banking, is a strong plus.
• Builder aptitude. You9re curious about how technology can improve marketing and willing to experiment. Technical experience isn9t required; automating a process, configuring marketing tools, building with LLMs or connecting systems is a strong plus.
• Product depth. You learn new tools quickly, explore what they can do and apply them to real work. We9ll train you to become an expert in Profound. Profound University certification is a plus.
• Initiative and ownership. You identify opportunities, make recommendations and follow through. You can manage multiple stakeholders and competing priorities, and keep work moving without waiting for detailed instructions.
• Customer credibility. You communicate clearly, lead conversations with confidence and earn trust with practitioners and senior marketing leaders. You9re comfortable working regularly on site and collaborating with customers9 internal teams, agencies and consultants.
• Relevant expertise. Depth in a marketing discipline or industry-such as content, lifecycle, pharma, CPG or banking-is a plus and can help shape the customers you support.
• Tools and technology. Experience with platforms such as HubSpot, Marketo, Braze, Segment or Clay is helpful. Coding skills are welcome, but neither coding nor a computer science degree is required.

How we hire

Our process is designed to show us how you think as a practitioner: whether you can understand a real marketing problem, build a credible solution, evaluate what it produces, and explain it to a customer.

Location

This is an on-site role based in our NYC or SF office, with regular travel to customer sites.

For this role, the expected base salary range is $100,000 to $200,000. Profound9s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on your experience and fit and will be determined during the interview process.

Note: All official communication from Profound will come from a @tryprofound.com email address. If you9re contacted by anyone using a different domain, please disregard and report it as spam.

Note: All official communication from Profound will come from a @tryprofound.com email address. If you9re contacted by anyone using a different domain, please disregard and report it as spam.