Confident in leading customer conversations and presentations
Ability to communicate with senior technical stakeholders
Experience in a commercial or sales-adjacent engineering role
Quickly scope technical solutions under deal timelines
Responsibilities
Build custom software solutions for enterprise customers
Present solutions to customers and prospects, including at conferences
Scope and respond to RFPs, owning the technical narrative
Partner with Sales, CS, and Account Management to close deals
Identify when to build custom solutions versus accelerate core product initiatives
Translate customer pain points into scoped product specs
Benefits
Opportunity to directly impact revenue and customer outcomes
Engage in a dynamic role that combines engineering and customer interaction
Work in a fast-paced environment with diverse responsibilities
Collaborate with cross-functional teams to drive success
Potential for professional growth in a customer-facing engineering role
Full Job Description
About the Role
This role sits at the intersection of engineering and customer success - you'll build custom solutions for Manifest's largest customers and present them directly to stakeholders. You're the engineer in the room who can speak fluently about the product while also shipping it. Success is measured by expansions and renewals, not sprint velocity. What You'll Do
Build custom software solutions tailored to individual enterprise customer needs
Present solutions directly to customers and prospects, including at conferences
Scope and respond to RFPs, owning the technical narrative end to end
Partner with Sales, CS, and Account Management to close and expand deals
Identify when to build custom versus accelerate a core product initiative
Translate customer pain points into scoped, buildable product specs
What We're Looking For
3+ years of software engineering experience
Experience delivering production-grade customer solutions that require structured execution, testing/validation, and iteration
Confident leading customer conversations, demos, and presentations
Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery
Experience in a commercial or sales-adjacent engineering role
Ability to scope technical solutions quickly under deal timelines
Even Better If...
Have relevant experience in a technical customer-facing role (e.g., solutions engineering, forward-deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar).
Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.)
This is for you if....
You want your engineering work to directly drive revenue and customer outcomes. You thrive when presenting and explaining technical work to non-technical audiences. You enjoy switching between building, scoping, and customer-facing work. This is not for you if....
You prefer deep, heads-down core product engineering over customer interaction. You want clear separation between engineering and commercial responsibilities. Ambiguous, fast-moving deal cycles feel draining rather than energizing.
