2+ years of experience in product delivery at a startup or high-performing company
Top-tier education from a selective academic environment or experience in leading SaaS/AI firms
Strong customer focus with a desire to engage in hands-on fieldwork
Ambitious, wanting to contribute to groundbreaking product development
Flexible learner capable of thriving in uncertain environments
Fluent in Python and SQL, with REST API experience
Proficient in testing and debugging APIs using tools like Postman
Responsibilities
Spend two weeks each month onsite with enterprise customers applying AI solutions
Manage customer relationships, collaborating to enhance satisfaction and expand deals
Design and implement integrated solutions for customers using Revin AI software
Lead technical deployments from initial scoping to steady state operations
Translate field insights to inform product development and internal tools
Communicate with Revin's founding team to influence the company's product roadmap
Benefits
Unlimited paid time off (PTO)
Zero-cost medical insurance
401k matching plan
In-office meals for lunch and dinner
Stipend for gym membership
Clear Travel Pass for travel expenses
Provision of necessary tech equipment
Mentorship pairing with a Revin advisor or investor
Relocation assistance available
Full Job Description
Forward Deployed Engineer (FDE)
Location: New York City Compensation: $120,000-$200,000 Employment: Full-time, On-site Department: Engineering
About the Role
The Pathfinder Team is our elite group of field-deployed engineers. Each team member has previous founding experience, with fanatical customer obsession and a proven track record of operating and winning in uncharted territory.
You will be embedded with operators running $100M+ businesses to understand their workflows and deploy Revin AI systems that unlock revenue-critical outcomes. You will prototype quickly, integrate deeply, and ship solutions that directly shape the future of our platform. This is a field role. You will be onsite, on calls, in Slack threads, and working hand-in-hand with customers to turn messy real-world processes into scalable AI-powered systems. What You Will Do
Spend upwards of two weeks per month onsite with customers across North America, applying AI to real-world businesses
Own customer interactions, collaborating closely with customer executives and Revin's GTM team to ensure customer delight and grow enterprise deals
Partner with our largest customers to design and deliver end-to-end solutions that embed Revin AI agents into core systems such as Salesforce, ServiceTitan, i360, and LeadPerfection
Deliver complex Revin deployments and activations in production, quarterbacking technical delivery from scoping and onboarding to stable usage and expansion
Work with Revin's product and engineering teams to translate field insights into platform improvements, new products, and scalable internal tools
Communicate directly with the founding team, contributing to Revin's roadmap
Who You Are
An engineer with 2+ years of experience shipping products at a startup or high-velocity company
Someone with top-tier education in a highly selective and academically rigorous environment and/or experience at top-performing SaaS or AI companies. Advanced degrees are a plus
A customer-obsessed go-getter who wants to be in the field, getting as close to the product as possible
An ambitious builder who wants to build a generational product
A continuous learner comfortable operating in ambiguity. You ship, learn, adapt, and are constantly looking for new information
Fluent in Python and SQL, comfortable working with REST APIs, and able to move up the stack when needed (TypeScript, React, Node.js)
Comfortable testing and debugging APIs with tools like Postman, and able to trace issues by digging into logs
Bonus if you have built with LLM frameworks like LangChain
Don't Work Here If
You wait for instructions instead of taking initiative
You want a safe, predictable 9-5. Expect 50+ hour work weeks. We are looking for fanatics who do not turn off. We are constantly chasing excellence, if that is not your goal, please do not apply
You are not excited about being the first team to apply AI into the built world. There will be no playbook; if you want a well-trodden path, this is not the role for you
Compensation and Benefits
Base salary: $120,000-$200,000
Equity: Meaningful equity package
Full-time, on-site role in New York
Significant upside through early ownership and career growth
Benefits
Unlimited PTO
$0 cost medical
401k matching
Lunch and dinner in office
Gym membership stipend
Clear Travel Pass
Tech equipment
Mentorship pairing with a Revin advisor/investor to help you grow
