3+ years in a post-sales, customer-facing, or consulting role
2+ years of software development experience
Strong presentation skills for technical solutions
Passion for resolving technical issues
Experience in cybersecurity is a plus
Knowledge of blockchain/Web3 is a plus
Experience in early-stage startup sales engineering is a plus
Responsibilities
Participate in technical integration and onboarding processes
Collaborate with R&D and Product teams
Research various DeFi protocols
Engage in consultative processes with customers
Educate customers and challenge their assumptions
Support technical and business discovery activities
Deliver impactful product demonstrations tailored to customer needs
Benefits
Opportunity to work in a dynamic startup environment
Engagement with cutting-edge DeFi technologies
Chance to influence customer success and product strategy
Collaboration with innovative R&D and Product teams
Potential for professional growth in a rapidly evolving field
Full Job Description
What You'll Do:
Take part in the technical integration and onboarding cycle and develop a strategy to integrate and onboarding to Blockaid, drive expansion in our customer base to meet or exceed quarterly revenue targets.
Work closely with R&D and Product teams
Research multiple DeFi protocols
Operate in a consultative process with customers and prospects to define their challenges and opportunities.
Educate and become a trusted advisor, challenge assumptions and current status, while delivering value to prospects and customers.
Support technical and business discovery activities, including workshops and demonstrations, across multiple opportunities.
Deliver high-impact product demonstrations based on the customer's environment and testing needs.
Requirements
3+ years in a Post-Sales/Customer-Facing/Consulting Role
2+ years of experience in software development
Excellent presentation skills with an ability to present technical solutions concisely to customers and prospects
Passion for diving into technical issues and solving customer challenges
Experience from a cybersecurity company - a plus
Blockchain/Web3 knowledge - a plus
Early-stage startup SE experience - a plus
Applicants must have the legal right to work in the country where the position is based.
