About the role:As a Forward Deployed Engineer at 8am, you embed directly with an internal business function - starting in Customer Support, Sales, Marketing, or Finance - to ship production agentic systems, not demos. You own the last mile between what's technically possible and what a specific team actually runs day to day.
You sit at the intersection of engineering, business process, and product discovery. You are judged on one thing: did the function you embedded measurably change how it works because you were in the room. You build the agent, the context, and the skills yourself - you don't just spec it out for someone else to build.
What you'll do:- Own technical delivery end-to-end on an internal engagement - from discovery and scoping through building, launch, and steady-state support.
- Build agentic systems (agents, context/RAG, skills, tools, evals) that automate real workflows for CS, Sales, Marketing, Finance, or Product teams.
- Write production-grade code (Python and/or TypeScript) and SQL to connect internal systems - CRM, support tooling, BI platforms, data warehouse - into working automation.
- Run discovery directly with business stakeholders - understand their workflow well enough to build against it, not just automate around it.
- Diagnose and resolve issues in live deployments - reproduce problems, debug across the stack, and iterate quickly with the stakeholder team.
- Translate what you learn into reusable playbooks, skills, and templates so one-off wins become repeatable capabilities for the next engagement.
- Proactively build trust with the teams you support - the goal is for them to need less of your guidance over time, not more.
About you:- 3+ years in Forward Deployed Engineering, Applied AI, Solutions Engineering, or a comparable hands-on, stakeholder-embedded engineering role.
- Can build agentic loops (agents, context, skills/tools, evals) yourself, end-to-end - this is a hands-on builder role.
- Strong backend or full-stack engineering background - production-grade Python and/or TypeScript, SQL, and REST API integration patterns.
- Has done this kind of role before - embedded delivery, translating a business process into a technical system - and can share a portfolio of shipped work.
- Comfortable working directly with non-technical stakeholders in CS, Sales, Marketing, or Finance and translating their process into a technical spec.
- Builder mindset - makes fast, sound decisions under ambiguity, and prioritizes shipping something real over a polished demo.
Nice to have: - Experience in fintech or financial services - payments, banking data, risk/compliance, or subscription billing.
- Hands-on with low-code/orchestration tools (n8n, Zapier, Make) in addition to custom-built agents.
- Familiarity with SOC 2, PCI-DSS, or data-security practices for regulated financial data.
- Experience with cloud infrastructure (AWS/Azure/GCP), CI/CD, and observability.
Additional InformationThe annual salary range for this position is $170,000 to $200,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.
Here's how we support our 8Team:- Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
- Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
- Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
- Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
- Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
- Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
- Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.
