Salary: $100,000 - $120,000
Other Forms of Compensation: Comprehensive Benefits Package
Job SummaryThe Food Service Director is responsible for leading all aspects of dining operations at Middlesex School, an independent college preparatory boarding and day school in Concord, Massachusetts, serving approximately 425 students in grades 9-12. This role is responsible for delivering an outstanding dining experience while ensuring exceptional food quality, service excellence, and client satisfaction. The Food Service Director oversees daily operations, financial performance, team leadership, and partnership development, fostering a welcoming and engaging dining environment for students, faculty, staff, and guests. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating memorable hospitality experiences within a school community.
Key Responsibilities:- Provide leadership and direction for all food service operations, including student dining, catering, and special events.
- Maintain strong relationships with clients, school administrators, students, and guests, ensuring exceptional service and satisfaction.
- Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and innovative culinary programs.
- Lead all financial aspects of the account, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.
- Ensure compliance with food safety, sanitation, and allergen protocols; champion a culture of safety for associates and guests.
- Conduct daily pre-service meetings to align the team on expectations, service standards, and key updates.
- Lead recruiting, onboarding, scheduling, training, and performance management for dining associates.
- Conduct mid-year and annual performance reviews; provide mentorship, feedback, and professional development opportunities.
- Drive participation and customer engagement through marketing initiatives, menu innovation, promotional events, and catering showcases.
- Ensure high standards of service, cleanliness, and presentation across all dining areas.
Preferred Qualifications:- Bachelor's degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred.
- 3-5 years of progressive food service management experience, preferably in school dining, contract food service, or high-volume hospitality environments.
- Proven experience managing budgets, financial reporting, and cost controls.
- Strong background in catering, special events, and high-volume food production.
- Demonstrated ability to lead and develop teams, manage competing priorities, and execute key initiatives.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
- ServSafe Certification preferred.
- Strong interpersonal, organizational, and communication skills.
- Passion for continuous improvement, innovation, and delivering an exceptional dining experience.
Apply to Flik today!Flik Independent School Dining is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Flik Independent School Dining are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FISD.pdf
Applications are accepted on an ongoing basis.
Flik Independent School Dining maintains a drug-free workplace.
Req ID: FISD
STEPHANIE FREER
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