Four Seasons Hotels & Resorts

Food & Beverage Outlet Manager

Four Seasons Hotels & Resorts$85K — $89K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in hotel/restaurant management or equivalent experience preferred.
  • 1-3 years of leadership experience in Food & Beverage roles required.
  • Strong knowledge of operations, cost control, and standard procedures in hospitality.
  • Ability to proficiently use food & beverage computer systems and equipment.
  • Excellent communication skills in English, both written and oral.

Responsibilities

  • Recruit, train, and manage staff to uphold cultural and service standards.
  • Engage visibly with guests to build rapport and manage concerns.
  • Ensure high quality of food and beverage offerings, compliant with all laws.
  • Collaborate with culinary leadership to develop wine lists and menus.
  • Oversee budgeting and control costs to maximize profitability.
  • Evaluate and recommend improvements for venue maintenance and equipment.

Benefits

  • Zero-cost medical, dental, and vision insurance for employees and eligible dependents after 30 days.
  • Matched 401(k) retirement plan available after 1 year of employment.
  • Complimentary and discounted travel program for employees after 6 months.
  • Daily complimentary meals during work shifts.
  • Robust time off plan including paid time off, holidays, and personal days.
Full Job Description
About the location:
Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel's 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Food & Beverage team as a Food & Beverage Outlet Manager!

Responsibilities Include (but are not limited to):
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel's Food & Beverage areas to ensure that established cultural and core standards are met, long-range strategic planning for outlet operation.
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
  • The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.


Preferred Qualifications and Skills:
  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
  • One to two years as department head or two to three years previous experience in an assistant manager position in Food & Beverage.
  • Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
  • Working knowledge is generally learned on-the-job.
  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
  • Requires ability to operate computer equipment and other food & beverage computer systems.
  • Requires reading, writing and oral proficiency in the English language.


Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees enjoy:

  • Salary Range: $85,490 - $89,115
  • ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
  • MATCHED 401(k) Retirement Plan after 1 year
  • COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
  • COMPLIMENTARY daily Employee Meals
  • DISCOUNTED Parking and Public Transportation
  • COMPLIMENTARY Laundry
  • ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays


We look forward to receiving your application!

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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