1-2 years of supervisory or management experience in Food and Beverage
Strong verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to analyze data and prepare reports
Knowledge of food and alcoholic beverages
Flexible schedule availability, including weekends and holidays
Luxury hotel experience is a plus
Responsibilities
Provide strategic leadership for food and beverage concepts
Drive profitability through revenue generation and cost control
Engage positively with guests to promote hotel services
Resolve guest issues effectively and promptly
Maintain communication across departments to meet guest needs
Monitor food quality and service standards throughout the facility
Oversee training and development of leadership personnel
Benefits
Discretionary Time Off (DTO)
Healthcare benefits
401(k) retirement plan with company matching
Pet insurance
Hotel discounts
Free meals
Fitness and wellness discounts
LinkedIn Learning membership
Community engagement events throughout the year
Full Job Description
Food and Beverage Manager
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us.
Your Leadership
Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts
Drive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement
Interact positively with guests promoting hotel facilities and services
Resolve opportunities to the satisfaction of involved parties
Maintain communication with all departments to ensure guest service needs are met
Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
Responsible for the selection, training, and development of key leadership personnel within the division and its departments
Able to exercise personnel action discretion within the hotel's policies
Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
Promptly addresses all operational issues with Management and Staff
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
Control payroll and equipment costs (minimizing loss and misuse)
Ensure the department abides by all safety and sanitation policies
Create and maintain staffing schedules, ensuring appropriate coverage
Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
Deliver on guests' expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate about food and beverage operations
You are exceptional in leading a team
You are passionate about providing exceptional service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
A minimum of one year of previous Food and Beverage supervisory or management experience
Excellent verbal and written communication skills
Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
Microsoft Office products; Word, Excel, PowerPoint, and Outlook
Embrace Technology - continually learn, adapt and master to new operating system
Knowledge of food and alcoholic beverages
Ability to work a flexible schedule including weekends and holidays
Luxury hotel experience, a plus
You will Enjoy
DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401 [k] retirement plan with company matching, fully vested, and loan option
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of (insert brand)/Hearts of Pendry community engagement
Associate's events throughout the year
Physical Requirements
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis
The pay scale for the Food & Beverage Manager position ranges from $75,380 to $94,225. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
