10+ years in food and beverage management, ideally in a hotel setting
Strong leadership skills with a focus on team development
Excellent interpersonal and customer service abilities
Reliable multitasker, capable of working under pressure
T.I.P.S. and ServSafe certification, or willingness to obtain within 30 days
Proficient in common software and POS systems
Exceptional verbal and written communication skills
Responsibilities
Oversee all food and beverage operations across the properties
Control costs while enhancing guest satisfaction
Collaborate with sales teams and hotel general managers
Recruit and train food and beverage staff to meet brand standards
Set targets, schedules, and budgets for the department
Conduct regular meetings to ensure communication and performance
Maintain compliance with food safety regulations
Benefits
Medical Insurance with Company-Funded HRA
Dental and Vision Insurance
Flexible Spending Accounts
Wide array of supplemental insurance offerings
Paid Time Off programs
Employee Assistance Program
401K Plan with employer match
Hotel discount travel program for associates and family
Exclusive discounts on travel, entertainment, and retail
Training and development programs
Career advancement opportunities
Full Job Description
Colwen Hotel's Portsmouth Collection, including the AC Hotel Portsmouth, The Rooftop at the Envio, and The Venue, is seeking an experienced and driven Food & Beverage Director to join our team. In this role you will be responsible for coordinating, supervising, and directing all property food and beverage operations, while controlling costs and driving guest and associate satisfaction.
General Responsibilities:
Oversee, coordinate, supervise and direct all property food and beverage operations
Control food and beverage cost while driving guest satisfaction
Work closely with sales teams and Hotel General Managers at assigned hotel
Recruit, interview and hire food and beverage staff associates for assigned hotel
Train and support all food and beverage associates and ensure performance in accordance with established hotel brand/Colwen standards
Set departmental targets and objectives, work schedules and budgets
Ensure sequence of service standards are met
Strict adherence to all applicable food and beverage standards
Develop menus with other members of food and beverage team
Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
Pre shift meetings daily or as needed
Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
Audit for efficient operation of bar and cost controls
Monitor liquor sales and product mix
Educate and maintain proper controls with bartenders
Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
Maintain proper inventory controls and order supplies
Receive, check and document all food and beverage deliveries
Perform accurate cash-out procedure at shift end
Evaluate market trends and ideas for liquor specials and presentation
Perform other duties as assigned
Requirements:
10+ years food and beverage management experience (hotel experience preferred)
Excellent interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
Strong Leader of people
Excellent verbal and written communications skills
Familiar with common computer software programs, ability to operate POS system
Must be willing to work 7-day rotational work schedule including nights, weekends and holidays
We've got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
